Customer reviews from Samsung US
Samsung - Intercept Mobile Phone - Gray Steel (Sprint)
Average customer rating
2.9
(460 Reviews)
Rating breakdown 460 reviews
5 Stars
69
4 Stars
121
3 Stars
64
2 Stars
85
1 Star
121
44%of customers recommend this product.
(
189 out of
428)
Customer Reviews for Samsung - Intercept Mobile Phone - Gray Steel (Sprint)
Customer Rating
2
Spend the extra money to get a better phone!
on April 19, 2011
Posted by: DealFInder12
from Florida
Expertise:Intermediate
I bought this phone days after it was released, It worked great for months. Then it started getting super slow so I deleted some apps in order to make it run faster. After I upgraded to 2.2 it became even worse. It started to become even slower and started to freeze on me. Then the power button stopped working when the keyboard was slid out. Now the phone turns off at random and when you slide the keyboard too fast. I wish I would have waited and spent the money on a better phone.
Pros: Built-in speakers, Inexpensive, Realistic color
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Needs Flash Player Compatibility
on April 21, 2011
Posted by: Wnts2WtchTVatWrk
Samsung you smashed my hopes for this phone when the 2.2 upgrade came around and I was unable to download Adobe Flashplayer because the Intercept wasn't compatible with it. For the amount of money spent on this phone you may as well buy a phone that is able to use Flashplayer.
Pros: Built-in speakers, Durable, decent market apps
Cons: Did not meet expectations, an android that doesn't do much by way of androids
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
MOST HORRIBLE PHONE I HAVE HAD IN 12 YEARS
on April 22, 2011
Posted by: TWOBYTHESEA
from WILMINGTON, NC
Expertise:Expert
PHONE CONSTANTLY FREEZES, IS SLOW, FORCECLOSES. I HAVE TO WAIT TO MAKE PHONE CALLS, OFTEN 20 MINUTES OR MORE. I HAVE HARDLY ANY APPS ON IT AT ALL IN AN ATTEMPT TO MAKE IT OPERATE BETTER. I HATE THIS PHONE AND IT MAKES ME WANT TO BUY A "JITTERBUG" PHONE!!! CANNOT WAIT TO GET RID OF THIS BUT AS A SINGLE PARENT WORKING ON HER DOCTORATE I DO NOT HAVE ADDITIONAL FUNDS TO SPEND TO REPLACE THIS AWESOME UPGRADE!!!!
Pros: Bright display, Realistic color
Cons: Poor quality, Did not meet expectations, slow, freezes, forcecloses, cannot connect to add on apps (facebook google)
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Not that much to write home about...
on April 23, 2011
Posted by: samsungguyNY
from New York
Expertise:Expert
You'll spend all your time fighting this phone. It's underperformance is only exaggerated by the automatic install of Android 2.2.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, this low range android phones can play flash
Cons: very slow and lots of processor lag, no 3g!!! - just 2g evdo
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Very good phone but shuts itself down too often.
on April 23, 2011
Posted by: allycek
I really like this phone, but have found one problem, which is that it tends to shut itself down spontaneously, often several times per day. Since my carrier upgraded the OS to Android 2.2.2 a few days ago, it seems to shut down less (though it still does it) and it reboots itself and generally operates faster than it did with Android 2.1.
The screen display and available apps are great. The keyboard is fairly good, though I've found myself accidentally sending e-mails and texts several times before I intended to (due to some combination of keys that I didn't realize would send the message). The phone sound quality needs some work, but, all in all, it's a very good phone for a reasonable price.
Pros: Bright display, Inexpensive, Durable, Realistic color
Cons: shuts itself off too often, voice sound quality
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The Phone that freezes and has low memory
on April 23, 2011
Posted by: Hithere215
from Vista
Expertise:Expert
Since I have owned this phone it crashes a few times a day. It also eats the battery life like I eat tacos. Not impressed.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color
Cons: Poor quality, Too big, Did not meet expectations, freezes, low battery life
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
on April 27, 2011
Posted by: Sarahwithanh
from Raleigh
Expertise:Intermediate
Too many bugs with this phone, it freezes up and locks frequently and does not have drivers available for Windows 7 so I'm unable to back it up on my PC.
Pros: Bright display, Durable
Cons: Did not meet expectations, force closes too frequently, status bar freezes, cannot connect to pc, no windows 7 drivers
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Not a bad starter smartphone
on May 2, 2011
Posted by: unwiredmedic
from Northern Nevada
Expertise:Intermediate
Not a bad starter smartphone... but not a great one either. My phone FINALLY has the Froyo update so instead of an average 5 minute startup, now it takes about 2:45. Freezes a lot less now too :-) Still terrible battery life, and leaving an app to the home screen can take 20 seconds. GPS is weak. WiFi is good. Not too responsive on phone calls but it's better than it was on the Eclair OS. Runs most apps well. Samsung should lighten the proprietary footprint a little to make it run more efficiently/speedier. Next time, I'll get a more expensive phone. Great display - very bright. I have other 800MHz devices than run far faster.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
Cons: Did not meet expectations, it's inexpensive and it shows, mfg software makes it run too slow.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US