Customer reviews from jlabaudio.com
JLab - Work Buds True Wireless Earbuds With Boom Mic | Color: - Black
Average customer rating
4.4
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
50
4 Stars
14
3 Stars
5
2 Stars
4
1 Star
3
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for JLab - Work Buds True Wireless Earbuds With Boom Mic | Color: - Black
Customer Rating
5
Excellent buds for use with work calls and meeting
on June 5, 2023
Posted by: Gadgetman79
excellent buds with great sound and mic quality. Very comfortable and secure fit.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great work buds!
on July 25, 2023
Posted by: LarrytheCucumber
I am very glad I bought these, but I've noticed some issues with hearing while on zoom calls. With having a concussion too, these aren't recommended for use during healing.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Another great product from JLab
on July 28, 2023
Posted by: flu13
I've had these earbuds for a couple of weeks now, and there are things I like and dislike.
The like is the same obvious stuff with all JLab products. Prices are great. Products are high quality. Battery life is terrific. Support is pretty good. I like the extra tips and fins to get the right fit. Everything sounds really good. The versatility with the removable mic is amazing.
The things I don't like are mostly nitpicky, and don't prevent this from being a 5-star review, but they are the things that might be important to other shoppers, so here they are.
The case, while pretty cool with its magnets and stuff, doesn't make a lot of sense to me. If you turn the case to where the R and L are right-side-up, then R is on the left and L is on the right. If you turn it the other way, you have to take the earbuds out and sort of turn them upside-down to put them into the case, which is counterintuitive.
I wish I had a little more guidance on how best to position the microphone. I like that the case has a little notch for the microphone when it's not in the storage position, but I wish it was slightly easier to store the mic when not attached to the earbud. You CAN put the mic in the case, but then it's in the way of putting the earbud away, since it's meant to be put away with them attached to one another. Like I said - this is pretty nitpicky.
I wish there was wireless charging, like my Epic Air ANC.
My last issue is the name of this product. At this point, I own JBuds Work Wireless (which are heaphones, not earbuds), JBuds Air Pro, Pro Play Gaming, Epic Air ANC, and now these Work Buds. I feel like it's the same 6 or 7 words just shuffled around for the name of every product, and it's getting hard to keep them straight.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great Option for Work
on August 5, 2023
Posted by: ChrisD317
Been using these for about a month now and they generally have worked well. Battery life is decent; just make sure you have the case with you so can periodically charge them. On a longer work day, they ran low one time on the one charge. No real complaints other than sometimes I have to restart my computer or unpair and re-pair after Teams for some reason no longer sees them. I like these better than over-the-ear ones because they are light, my ears don't get hot, and there's nothing going across the top of my head.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Terrible microphone volume
on August 14, 2023
Posted by: UsedToBeLoyal
Purchased to use for video conferencing on my laptop. I have now used it for four calls and nobody can hear me without turning their volume up to the highest level. Very disappointing, because the microphone was the reason I purchased the ear buds. The earbuds are comfortable and fit well. This in now two earbuds from JLab that have not met my expectations. I think I'm done with JLab.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great customer support
on September 12, 2023
Posted by: Mark81
Love this company and there products, excellent customer support.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Don't work
on September 13, 2023
Posted by: gruidl
Bought these as I'm working from home, and these have been a nightmare. My computer frequently drops the connection, does not recognize them, or will say they are connected, but those on the other end cannot hear me, nor can I hear them. I've gone through computer settings to try and fix, but no luck. They've been sitting on my desk collecting dust.
Response from jlabaudio.comBy Lovely, JLAB, September 13, 2023
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Excellent Product, Great Buy
on September 14, 2023
Posted by: Brian N.
Great product, very impressed. The price is very reasonable, performance and sound quality is excellent and pairing is immediate. Absolutely satisfied and would highly recommend!
Written by a customer while visiting jlabaudio.com