Customer reviews from kitchenaid.com
KitchenAid - 30" Built-In Gas Cooktop - Black
Average customer rating
4.3
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
64
4 Stars
26
3 Stars
9
2 Stars
7
1 Star
2
85%of customers recommend this product.
(
90 out of
106)
Customer Reviews for KitchenAid - 30" Built-In Gas Cooktop - Black
Customer Rating
1
HATE IT!!!!!
on September 1, 2015
Posted by: Not a fan
from Walpole, MA
Verified Purchase:No
We purchased a new home and this was the standard cooktop supplied, this by far was the poorest decision we made to not upgrade the cooktop, I hate it. The biggest complaint is the downdraft exhaust, if used, even on low it pulls the flames and essentially stops the cooking process. I would never do a downdraft again. The fact that food falls down into the vent doesn't help either. I'm personally not a fan of the glass top either but can live with that. The exhaust issue I can't.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Hello Not a fan, Thank you for your review. I would like to inquire further about your review with you. Please respond back to this email address NAR_Customer_Solutions@Kitchenaid.com with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. I look forward to your reply. Thank you Jordan
Written by a customer while visiting kitchenaid.com
Posted by: Ken
from Coppell, Texas
Verified Purchase:Yes
Finished our kitchen re-model the day before Thanksgiving. Thanksgiving morning, I turned on two burners...one to boil my turkey giblets & one to boil my sweet potatoes. After both were done, I turned of the burners & retired to our den to rest a while before continuing. From the den, I heard "click, click, click". The electric igniters were going off all by themselves while the stove top was turned completely off. I could not get them to turn off, so finally I had to crawl under my "island" cabinet & unplug my cooktop. Spent the rest of Thanksgiving having to light every burner every time with a butane fireplace lighter. So far, I am not a fan of this purchase.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Dear Ken, thank you for contacting KitchenAid regarding your gas cooktop concern. We have sent an email to you and we ask that you respond so we can discuss your appliance concerns shortly. Sincerely, Jordan The KitchenAid Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not the right cook top for Asian cuisine or for serious cook
on September 14, 2015
Posted by: Pressure Cooker
from MD
Verified Purchase:No
1] Downdraft - bad idea, especially since it influences the flame's orientation.
2] Knobs - flimsy, and expensive to replace
3] Overall maintenance - could have been designed better for folks who cook frequently
4] Paint peels off easily from the grates
Looks good, though, when it is clean.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Hello, Pressure Cooker. Thank you for your review. We are sorry to learn of the concern you expressed regarding your gas cooktop. I would like to inquire further about your review with you. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, nickname used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. I look forward to your reply. Thank you.
Written by a customer while visiting kitchenaid.com
Posted by: wicknease
from Dallas Texas
Verified Purchase:Yes
I love the design and features of this cook top. It is everything we had hoped for it to be. BUT, it has already developed a hairline crack from the fan dial to the edge of the cook top. We have used the stove less than 20 times, and it is VERY disconcerting to have a crack in it already. We are seniors, and are VERY careful with our appliances. It is obviously a design flaw.
Pros: Design, Convenient Features, easy to use
Cons: already developed a crack in the glass cook top
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it!
on August 8, 2014
Posted by: Pat J
from Florida, United States
Verified Purchase:No
I love this gas stove top. Burners are nice and hot and easy to simmer too. Glass top is easy to clean- but have a dry microfiber cleaning cloth handy to polish the glass after you get the oil and grime off. Other reviewers have stated that the cooking grills are slanted- it is just an optical illusion. They are flat and all of my pots and pans stay in place as they should.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
30 Inch 4 Burner Downdraft Gas Cooktop, Architect Series II
on July 22, 2016
Posted by: Bert
from Austin, Tx
Verified Purchase:Yes
I love my new stovetop. I like the design, it's easy to clean (dishwasher safe) and very sturdy.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Pawdancer
from Crystal City MO
Verified Purchase:Yes
My downdraft cooktop was the highlight of my total kitchen remodel, and I LOVE it! There is no hood to clean which gave me more cabinet space. The cooktop itself is easy to clean as well as easy to use. I am thrilled my contractor recommended it to us!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
This is a great Buy I'm really happy with it
on May 13, 2014
Posted by: Wally01
from Middletown, NY, United States
Verified Purchase:No
I brought this 30-Inch Burner Downdraft cook top
Architect R Series II I'm very satisfy with it.
Architect R Series II I'm very satisfy with it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com