Customer reviews from jbl.com
JBL - Earbuds Tune Beam NC Bluetooth - Black
Average customer rating
3.6
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
21
4 Stars
5
3 Stars
4
2 Stars
1
1 Star
10
91%of customers recommend this product.
(
20 out of
22)
Customer Reviews for JBL - Earbuds Tune Beam NC Bluetooth - Black
Customer Rating
5
WaterBeast🔥
on March 3, 2025
Posted by: Qureshysahab
"JBL never fails to impress! I’ve tested my JBL Charge 2+ and JBL Go 3 in water over 100 times, so I knew their speakers were built different—but earbuds? Never expected this level of savagery! Took my JBL Tune Beam out, dropped both earbuds into a glass of water, and just to go all in, opened the case and threw that in too. And guess what? The music DIDN’T STOP. No interruptions, no weak bass—just pure, powerful sound. After 2-3 minutes, I took them out, expecting at least some impact, but nah—same flawless quality, same deep bass. Plugged them in, and it was like nothing ever happened. JBL, you just turned me into a lifetime fan. Absolutely GOATED! 🔥❤️"
Written by a customer while visiting jbl.com
Customer Rating
5
Durability!!
on March 3, 2025
Posted by: JPCD84
from NJ
I have had these for over a year! Misplaced them and found out they were in a hoodie pocket and were washed in the washer! I thought they were done - a couple days later, my wife charged them and tried them out a few hours later. Working perfectly!! Truly Awesome and a great investment!!
Written by a customer while visiting jbl.com
Customer Rating
1
Ear buds won't charge after 5 months of use.
on August 30, 2024
Posted by: Unhappy75
the sound is fine on these but I bought them not even 6 months ago and now neither ear bud will charge. 100% not worth the money.
Response from jbl.comBy Customer Support, August 30, 2024
Thanks for your feedback. We're always looking for ways to improve. With our JBL Tune Beam, we recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
1
A total let down
on July 7, 2024
Posted by: Marco_B
from Malta
A product that does not do what the box says it will do, i.e. 'Zero noise'. The design is extremely nice and the product is easy to use. However, the noise cancelling function barely muffles sounds around you, it does not block them out. It is ok if you need earphones to reduce annoying sounds while you still remain aware of your surroundings (e.g. if you need to better focus in the office while still needing to hear people speaking to you), but forget using this product to block noise out completely. Thinking of overriding background music at the gym to listen to your own playlist? Or perhaps being able to study or focus on a book in a cafe', while the neighbours are drilling or there's construction works nearby? Nope. You will still hear every single sound, albeit muffled, which means your own music/programme will just blend with background noises and become impossible to listen to. Considering how expensive these earphones are and considering the 'Zero noise' slogan on the packaging, I feel I wasted my money.
Response from jbl.comBy Customer Support, July 8, 2024
Thank you for your feedback. We understand our JBL Tune Beam didn't meet your expectations. We'll make sure to forward your feedback to the right department. If you need more assistance, please contact customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
Home durability test
on June 11, 2024
Posted by: kali78
from Hungary, EU
I've got a wave beam type from this product. My daughter accidentally tested its durability. A 1,5 hour long washing program on 40°C and a 2 hours long drying program with 80°C, and the device is OK. :) It took a while to cool down and needed a full charge, but it has been working perfectly ever since.
Written by a customer while visiting jbl.com
Customer Rating
3
Good but small issues.
on December 1, 2023
Posted by: Makeamick
from Mount Pleasant, Michigan
My fiance got them for me. They sound pretty good. A little quiet and not much bass. But they sound alright. The only problem I have is the mating of the 2 main parts of the earbud. They fit pretty snug.... But when they fit that way any difference between the 2 side you can feel. If I wear them for a while, they feel like the mating seem digs into my ear. Which is annoying. Other than that I like them.
Response from jbl.comBy Customer Support, December 2, 2023
We appreciate your time in providing your feedback on our JBL Tune Beam. It comes with a choice of 3 sizes of ear tips (S, M, L). You may mix and match the different sizes to get the right fit for your ears so that they do not fall out. If you need more help with your device, please contact our customer support for further assistance.
By Customer Support, December 2, 2023
We appreciate your time in providing your feedback on our JBL Tune Beam. It comes with a choice of 3 sizes of ear tips (S, M, L). You may mix and match the different sizes to get the right fit for your ears so that they do not fall out. If you need more help with your device, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
2
Disappointed
on November 11, 2023
Posted by: Azkar
I bought this item 3 weeks ago with great expectations. It was working good at first.The active noise cancelation is good but still you can hear what is happening around. With jbl app you can do some equalizer setup,that i found a great feature. But bass and sound is not much great but clarity is good. But the worst part is that , I nearly paid 100 dollars for this item, I could've choose some cheap earbuds like boat but i choose jbl and paid this much money because i wanted a durable and reliable item.But unfortunately after 3 weeks one of my earbud's magnet is gone!Now when i try to put it in the case its not fixing properly. When i close the case its not automatically disconnecting from my mobile like before. Am facing charging issues connection problem and i look for too much solutions, i send so many mail to jbl now am fedup. Never going to buy any jbl products again. 😕
Response from jbl.comBy Customer Support, Customer Support, November 11, 2023
We appreciate your feedback on our JBL Tune Beam. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
5
Quality Sound
on October 29, 2023
Posted by: Cb276
I purchased the JBL Tune Beam earbuds 3 weeks ago. I’m impressed with the fit and quality sound. Battery life is very good compared to others I’ve owned.
Written by a customer while visiting jbl.com