Customer reviews from jbl.com
JBL - Earbuds Tune Beam NC Bluetooth - Black
Average customer rating
3.6
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
21
4 Stars
5
3 Stars
4
2 Stars
1
1 Star
10
91%of customers recommend this product.
(
20 out of
22)
Customer Reviews for JBL - Earbuds Tune Beam NC Bluetooth - Black
Customer Rating
5
Gym Buddy
on March 28, 2023
Posted by: BlondeAzn
from Brooklyn, NY
[This review was collected as part of a promotion.] Ive used these headphone on two occasions. First occasion is definitely at the gym. Its really important to me to have good sturdy earbuds when I work out because I hate constantly having to adjust them or one ends up falling out. These definitely fit snug in my ear and stayed in while I was running and jumping. I love that theres a touch feature so i can pause my music or answer a call without having to pick up the phone while Im working out. I also love that theres an ambient aware feature so if Im walking in the street I can still be aware of my surroundings. Ive used these during my teams meeting for work and I can hear everyone clearly. The sound is very "crisp". When listening to music there is a deep bass which I absolutely love. They don't take long to charge and one charge lasts me a few days depending on usage. The light indicators on the case would notify me if they need to be charged soon.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
BEST Bluetooth ear pods on the market
on March 23, 2023
Posted by: kballard27
from Saint Charle Illinois
[This review was collected as part of a promotion.] i love this wireless Bluetooth ear buds i was looking for ear pods that work with my phone and laptop when i seen this i KNEW i had to um on it i don't like air pods because they are for only i phones i LOVE THESE EARPODS 100% BUY THEM FOR ANYBODY THAT DOESNT HAVE A I PHONE
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Comfy earbuds. Sound quality is ok.
on March 26, 2023
Posted by: dcardona
from Seattle, WA
[This review was collected as part of a promotion.] The design of the case is nice and modern, and the light indicators for battery and pairing mode are very clear and easy to understand.
Overall, I felt the noise cancellation in these was not powerful enough. I still got a good amount of background noise, making me feel like the noise cancellation feature wasn't even on. The bluetooth pairing was also not as smooth as expected. Both my phone and my laptop had a hard time finding and pairing to the buds.
On a positive note, the app is awesome and I loved the equalizer feature. Being able to adjust the sound based on what I enjoy listening to the most is great! I also appreciated that the earbuds come with different tip sizes as my ears are quite small and the standard size is always a tad big for me. The smaller ones work great and were comfortable.
Written by a customer while visiting jbl.com
Customer Rating
3
Connectivity is key
on April 8, 2023
Posted by: Nick Cappy
from Arizona
[This review was collected as part of a promotion.] As much as I wanted to like these buds, it was impossible to do a proper review because of the consistent connectivity issues I had with them. They're comfortable, but a bit heavy for long listens. The sound is great, but more bass than I would have liked. But overall the biggest issue is the fact that I cannot get them to connect or stay connected. After multiple resets I still can't get them to play anything without putting them back in the case and taking them out again repeatedly.
Also, not a fan of how these sit in the case. The backwards alignment makes it difficult to put them away or take them out.
Wish these were better, maybe I got a bad pair?
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, April 10, 2023
We're here to help with your JBL Tune 230NC TWS. Ensure that you are connecting your device to JBL Tune 230NC TWS and not JBL Tune 230NC TWS-LE. After confirming, kindly do a manual pairing of the earbuds by tapping the left and right buds at the same time. If the earbuds are disconnecting from each other, please check that both of the earbuds have been charged to ensure continuous connection. If you need more help, please contact our customer support for assistance.
Written by a customer while visiting jbl.com
Customer Rating
1
The absolute worst Bluetooth headphones
on August 3, 2025
Posted by: Ros84678292919
from Barcelona
The absolute worst bluetooth headphones I have ever had. After not even a year after purchase, the right headphone stopped working, despite the care and cleaning I gave it, also suggested by JBL support. They sent me back (still under warranty, one year) another new pair of headphones, where the situation repeated itself in both earphones this time after about 8 months. Truly terrible don't buy them. Sorry but you are good at making speakers but definitely not these products here. An incredible disappointment
Response from jbl.comBy Customer Support, August 4, 2025
Thanks for your feedback. We're always looking for ways to improve, and we'll make sure to pass this along to our development team.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound quality, noise cancelling
on March 25, 2023
Posted by: EricGCWI
from Appleton, WI
[This review was collected as part of a promotion.] Great headphones, classic for JBL. I like the fit, I love the sound. The noise cancelling is a game changer. I use these when mowing the lawn or blowing snow and it cuts SO much noise out. Very nice to not have to wear over the ear headphones for those things. The bass is killer. Definitely get the JBL headphones ap. It has a lot of controls and tweaks you can use for it, but it's nice that you don't NEED to have it on to use the buds. As soon as I took them out of the case, my phone, my wife and kids phones, even my tablet were all asking to connect, it was seemless and easy as heck for start up.
Again, great sound quality and great options with easy functionality on the buds, and awesome features on the ap.
Written by a customer while visiting jbl.com
Customer Rating
5
Tune beam earbuds
on March 27, 2023
Posted by: Dave b
from Golden Co.
[This review was collected as part of a promotion.] These earbuds are some of the best I have used.easy hookup with your phone.the noise cancelling on these is really nice.takes any sound around right out of the picture.very cool.the controls on the buds are very easy to use.battery life is great and you have the case for recharging.sound is one of the best I've heard.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Well priced and worth it!
on April 3, 2023
Posted by: Baynes
from Cincinnati, OH
[This review was collected as part of a promotion.] Really enjoyed these earbuds. The “ear feel” of them is perfect along the the JBL Deep Bass for listening to music. The Ambient Aware makes using these in public or in noisy areas easy to hear your surroundings when needed. Voice Aware is a nice feature as well.
I would recommend this to a friend!
Written by a customer while visiting jbl.com