Customer reviews from samsonite.com
Samsonite - Omni Hardside Luggage 24" Spinner 68309-2209 - Army Green
Average customer rating
4.4
(299 Reviews)
Rating breakdown 299 reviews
5 Stars
219
4 Stars
42
3 Stars
11
2 Stars
6
1 Star
21
87%of customers recommend this product.
(
208 out of
240)
Customer Reviews for Samsonite - Omni Hardside Luggage 24" Spinner 68309-2209 - Army Green
Customer Rating
1
Broken handle after only 2 trips
on August 17, 2023
Posted by: MRX1
Bought two a couple months ago. First trip no problem. The second trip I was carrying the luggage down my stairs and the top handle broke off. The bag then fell down my stairs damaging my walls. Very upset with this product and how cheaply made the handles are. And after only using them once. Would not purchase again.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samantha, eCommerce, August 21, 2023
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Customer Rating
5
LOVE the burnt orange color because orange is the new black.
on March 20, 2017
Posted by: Valerie the UT sports follower
from Georgetown, Tx
Verified Purchase:Yes
I wish it was 22 inches instead of 20 inches.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: qizhang
from ashland.oh
Verified Purchase:Yes
very good.I like this samsonite !
Pros: Easy To Access Items, Easy To Identify
Cons: Small Capacity, Weak Seams
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: kelly
from ca
Verified Purchase:Yes
great
Pros: Easy To Carry, High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Hazel
from Statement Island, NY
Verified Purchase:Yes
Very convenient and comfortable to carry on the plane.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rachel
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great bag, it is durable and stylish. Great quality. Just what I needed in a carry on
Written by a customer while visiting samsonite.com
Posted by: Molly
from Tampa, FL
Verified Purchase:Yes
I bought this piece as well as the larger version for a few trips I have planned this year. I checked the larger one and brought this one as a carry on. Both were very durable and extremely easy to move around. I can't wait to use them on future trips!
Pros: Easy To Carry, Easy To Identify, Good Capacity, High Quality, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Derek
from Los Angeles
Verified Purchase:Yes
Everything is good.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com