The zipper broke open on my first trip with it. I got it at baggage claim and the zipper was gaping open. I'll be returning it.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, April 4, 2023
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Customer Rating
5
Dark Purple/ Pink
on September 12, 2017
Posted by: Rach
from New Haven, CT
Color was dark than expected but I still love it!
Pros: Lightweight
Written by a customer while visiting samsonite.com
I ordered the Omni PC Large Spinner on-line from Samsonite and received it promptly within 4 business days. The color is great and the smoothness of the casters is excellent. I used the bag the following week on a 2 week trip and was impressed with the stability of how the bag rolled as well as the very light weight. The only drawback is that there is no luggage tag or integrated tag holder in the design. I have never purchased a piece of luggage, in the past, that did not come with a good quality (if not matching) identification tag or some small compartments to hold an identification label.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com