Customer reviews from jbl.com
JBL - Quantum 100M2 Wired over-ear gaming headset with detachable mic and mute option - Black
Average customer rating
4.2 out of 5
4.2
(25 Reviews)
Open Ratings Snapshot
Rating breakdown 25 reviews
5 Stars
12
4 Stars
9
3 Stars
2
2 Stars
0
1 Star
2
100%of customers recommend this product. 
(
21 out of 21
)
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Customer Reviews for JBL - Quantum 100M2 Wired over-ear gaming headset with detachable mic and mute option - Black
Customer Rating
1 out of 5
1
on September 14, 2025
Posted by: Fletcher124
Mine broke and I bought four of them in. They’re all broken. I was just using them and then they randomly stopped working.
Response from jbl.comBy Customer SupportSeptember 15, 2025
Thank you for your review. We appreciate your feedback and understand that the JBL Quantum 100M2 did not meet your expectations. We are always seeking ways to improve and will share your comments with our development team. Please note that your unit comes with a one-year standard warranty. If you need further assistance, please feel free to contact us.
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