Customer reviews from jbl.com
JBL - Quantum 100M2 Wired over-ear gaming headset with detachable mic and mute option - Black
Average customer rating
4.2 out of 5
4.2
(25 Reviews)
Open Ratings Snapshot
Rating breakdown 25 reviews
5 Stars
12
4 Stars
9
3 Stars
2
2 Stars
0
1 Star
2
100%of customers recommend this product. 
(
21 out of 21
)
Best Buy Privacy Policy
Customer Reviews for JBL - Quantum 100M2 Wired over-ear gaming headset with detachable mic and mute option - Black
Customer Rating
4 out of 5
4
Comfortably, price, best for consoles
on June 6, 2025
Posted by: Josh455678
from Dallas, Tx
[This review was collected as part of a promotion.] These are decent for the price would definitely recommend more for consoles or a laptop the way my pc is set up the cable is a little short. Overall the comfortably is a solid 4 out of 5. Sound quality is a 5/5 as always with Jbl.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Love the memory foam ear pads.!
on June 8, 2025
Posted by: Swany
from Cincinnati, Ohio
[This review was collected as part of a promotion.] I used this product with my laptop to play games and listen to music and other shows. My first impression of it was that the build quality was not as great as other JBL headphones I have. It is very lightweight and the plastic makes it feel of lesser quality. The ear pads are cushioned very nicely so you can use it for longer periods of time and not feel fatigue, but their connection to the headband doesn't feel quite strong to me. When I shake it, it feels like it will pop off. Overall, the sound quality is very good thanks to Signature JBL sound. For a sometimes gamer, this would be great to use!
I would recommend this to a friend!
Response from jbl.comBy Customer SupportJune 10, 2025
Thanks for sharing your feedback on our JBL Quantum 100 M2. We value your input, and we'll make sure to forward your feedback to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Underbudget headset
on June 12, 2025
Posted by: Henry1987
from Miami
[This review was collected as part of a promotion.] This is a great product. I was testing while playing som CoD and it work very well.
The sound quality was good and yhe microphone worked well.
The only downside is the lenght of the cable. I think it could be longer. I have a standing desk and when i used it thw cable wasny long enough.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great budget friendly gaming headphones
on June 12, 2025
Posted by: burkhac1124
from Auburn, AL
[This review was collected as part of a promotion.] JBL Quantum 100M2 headphones continues to deliver great sound quality with all of their products. It has good deep bass and clear highs, making them ideal gaming on any console. I use them for all my games on my XBox One and plugging them into my controller offers an easy alternative to Bluetooth or wireless. With JBL’s signature audio technology, the sound quality remains consistent whether you’re playing in a room alone or in a room full of people playing different games or watching tv. Increasing the power input to the headphones would make it more impactful. Although I do like how you can unplug the mic it would be great to have an easier option for one and off. I do like the other models that offer the flip up to cut off feature but totally understand for the money this option is perfectly fine.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
JBL Quantum 100M2 review
on June 17, 2025
Posted by: SaveMoneyStayTrue
from Minnesota
[This review was collected as part of a promotion.] My 13 year old stepson has been enjoying using these while playing PC games. They worked right away for him with his laptop. They plug in using the audio Jack outlet. They also worked with my Samsung phone for phone calls and the audio was very clear.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Lightweight and sound amazing!
on June 20, 2025
Posted by: Ethan222_
from Wilmington, NC
[This review was collected as part of a promotion.] Overall these are amazing for the affordability. They're super light weight compared to other headsets I've used. Very light. The sound quality is pretty great and the bass is for sure there. I like that they're wired so there's no worrying about them dying.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great for gaming
on July 14, 2025
Posted by: ROWNM
from New Mexico
[This review was collected as part of a promotion.] Great sound quality; light weight over the ear gaming headphones; good quality sound from the game and crisp sound of players voice during the game; removable microphone if you want to remove and just use them for audio devices
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Worst headphone experience of my life
on July 18, 2025
Posted by: Petern018474
I bought this headphone thingy. It would be halfway decent cuz it's a JBL but now I'm angry because I got the worst Mike I've ever bought. The microphone did not actually have any good quality in it. I was very disappointed in everything. It just did not work at all. It was fuzzy. I was not able to hear myself and when I did hear myself it was all echoy fuzzy. The headset quality is fine. The mic quality is terrible. Do not buy this for the mic one star.
Response from jbl.comBy Customer SupportJuly 19, 2025
Thank you for reaching out. To isolate the issue with your JBL Quantum 100M2, please make sure that the removable mic is securely plugged in to your headphones. Check the mic for bends, cuts, or fraying. If the issue remains, please contact us for further assistance.
Written by a customer while visiting jbl.com
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