Customer reviews from jbl.com
JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - White
Average customer rating
4.4 out of 5
4.4
(201 Reviews)
Open Ratings Snapshot
Rating breakdown 201 reviews
5 Stars
150
4 Stars
17
3 Stars
17
2 Stars
8
1 Star
9
100%of customers recommend this product. 
(
24 out of 24
)
Best Buy Privacy Policy
Customer Reviews for JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - White
Customer Rating
5 out of 5
5
Beefy loud sound and great portability
on April 2, 2025
Posted by: benrudolph
from Colorado
[This review was collected as part of a promotion.] The JBL Charge 6 is an all-around fun and versatile Bluetooth speaker that has quickly become a favorite addition to my audio lineup. Much like the first Partybox I owned years ago, there's something about the sound, design, and quality of this speaker that makes me genuinely glad to have it.
What Stands Out: One of the most remarkable features is its signature JBL bass—full, heavy, and impactful. For those who love bass-driven audio, this speaker delivers in spades. Personally, I appreciated the app’s EQ feature, which allowed me to fine-tune the sound to suit my preferences since the default setting was a bit too bass-heavy for my taste. Pairing and setup with the app on my iPhone was seamless, and I had the speaker up and running in no time.
The addition of a handle is a thoughtful improvement from previous versions, making it much easier to grab and carry. Its waterproof design has been fantastic for use in the shower or sauna, adding to its versatility. Whether it’s at my desk for podcasts or traveling from room to room in my apartment, the portability is perfect. Outdoors, it offers surprisingly loud and clear audio, although there’s room for improvement in sound projection for larger spaces.
Battery Life: The battery performance is stellar. I was able to use the speaker for 3-4 days, averaging 4-5 hours of playtime per day, before needing to recharge. Plus, the red flashing light at around 15% battery is a simple but helpful indicator.
A Few Hiccups: While the bass is impressive, it’s a bit challenging to minimize it entirely, which might be a consideration for those living in close quarters like apartments. Thankfully, the PlaytimeBoost and EQ features do help, with PlaytimeBoost being particularly effective at reducing bass output. Another slight downside is the lack of a cover for the charging port, a feature that would have been reassuring given its waterproof design. The sound occasionally cuts out, which I hope can be resolved with a future software update.
Other Observations: The handle, while convenient, has some thin plastic or rubber components that seem like they might tear if snagged, so I’m a little concerned about its durability over time. Additionally, having multiple JBL apps for different devices can feel excessive—it would be great to see a unified app solution in the future.
Verdict: Overall, the JBL Charge 6 is a fantastic speaker for anyone looking for a portable, high-quality audio solution. It’s ideal for everyday use, both at home and on the go, offering great sound, impressive battery life, and thoughtful features like the handle and waterproof design. With a few minor improvements, this could easily be a perfect option for audiophiles and casual listeners alike.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Power House!
on April 8, 2025
Posted by: Timboho
from Galveston TX
Wow just got this today. Louder and more bass than my charge 5 was. What a great speaker the best you can get for the size!
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Please upgrade to connect to our Charge 5 Speakers
on May 18, 2025
Posted by: AshDude
Please upgrade the charge 6 to connect to our charge 5 speakers, and we will then purchase more speakers! We'd have to get rid of all the previously purchased speakers if we wanted to use the new charge.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Awesome.
on July 27, 2025
Posted by: Amil24
This is my second personalized speaker I purchase & it’s great. Makes a great gift.
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Hate the app you have to use
on September 6, 2025
Posted by: Kyles
Love the speaker. Out performs any other speaker I’ve had.
Hate that you have to use an app that that takes for ever to connect, just to see what the battery life is. Why can’t it show in the control center battery indicator like any other accessory on my iPhone. Would have returned it right away if I knew that before using it for 2 days.
Response from jbl.comBy Customer SupportSeptember 7, 2025
Thanks for sharing your feedback on our JBL Charge 6. We value your input, and we'll make sure to forward your feedback to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
It is Everything You Would Expect from JBL & More!
on September 26, 2025
Posted by: KKTM
from FL
We purchased this speaker to use on our golf cart! It is perfect. Fantastic sound quality. Plenty of volume, even traveling at 30mph. The handle works great for attaching it to our cart. I would highly recommend this product.
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
No charger, had to buy one separately :/
on November 19, 2025
Posted by: Mcp3
from Kansas
Sounds great but didn't come with a charger. Had to purchase one.
Response from jbl.comBy Customer SupportNovember 20, 2025
We appreciate your feedback on our JBL Charge 6. In efforts to reduce the environmental impact of our electronic equipment, we decided to remove the power cable in our newest models as most consumers already have a power cable in their homes that they can use to charge our portable speakers.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Paint and scratch detachment
on December 27, 2025
Posted by: Raimy Melo
from Florida
I customized my JBL to orange and it is already showing scratches and paint detachment. Very poor quality I feel very disappointed.
Response from jbl.comBy Customer SupportDecember 29, 2025
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
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