Customer reviews from jbl.com
JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - White
Average customer rating
4.4 out of 5
4.4
(201 Reviews)
Open Ratings Snapshot
Rating breakdown 201 reviews
5 Stars
150
4 Stars
17
3 Stars
17
2 Stars
8
1 Star
9
100%of customers recommend this product. 
(
24 out of 24
)
Best Buy Privacy Policy
Customer Reviews for JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - White
Customer Rating
2 out of 5
2
Don’t forget “accessories”
on July 14, 2025
Posted by: IDRequired
from Lewiston, ID
Charge 6 does not include a charging cable. How petty.
Response from jbl.comBy Customer SupportJuly 14, 2025
Thanks for your feedback. To reduce electronic waste, newer JBL products like the Charge 6 no longer include a charging cable, as they’re compatible with any standard USB-C cable. We appreciate your input and will pass it along to the team.
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Connectivity issues
on November 6, 2025
Posted by: Maddog1
from Minneapolis, MN
I bought the speaker a few weeks ago after my jbl flip 4 stopped working. I have my flip for around 10 years and served me well! I decided to go with jbl again after doing some research and comparing companies. Since they specialize in sound/audio. I decided to upgrade to the bigger more expensive one because I wanted to option of it getting even louder. I picked the color purple (flip was red) and it is a very pretty royal purple with a nice flat button. It came with a handle (good quality) and that's it. I wish it came with a case or at a charging cord (flip came with both) I get the design is meant to be string enough it doesn't need it but just for traveling purposed and dirt getting in holes I would like to keep it as new as possible. The app is kind of neat you can play with the equalizer. It also connects to my devices almost instantly.
The biggest issue is the connectivity. If the device is a few feet away the sound will go in and out consistently just for a second but a lot. With my flip I would walk outside or across the house floor away and have no issues. When my laptop was connected last night the speaker was under 3 feet away and it was cutting in and out, then I moved it closer just inches away and had no issues. I was doing yard work and had it up in a tree and I was below the tree with my phone and it kept doing it. I'm less than 8 feet away. I figured with a newer and more expensive model the charge 6 would have better connectivity. It's really annoying that you have to be so close.
Response from jbl.comBy Customer SupportNovember 20, 2025
Thank you for your feedback. We would like to work with you directly to address your concerns. Please contact our customer support team through our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
good sounding & sturdy for long outdoors times
on March 2, 2025
Posted by: Charly13
from Socorro Texas
[This review was collected as part of a promotion.] Likes: good sound clarity but with the jbl signature bass punch honestly i feel jbl is geeting better on the balance between clarity and bass, qulaity build as much as you have plastic most of the body is kind meshy rope cloth and that makes it feel sturdy and durable, overall speaker design, the colors that orange tone in the letters radiators buttons and the usb c port is really well put together, nice touch adding the latest bluetooth version and allowing user to tweak the sound thur the app. the water and dust resistant is a good feature as well. the 2 way set up for the strap is a nice touch
could improve or don't like: I understand that this is aims for outdoors mainly so maybe adding the basi eq buttons or option in the actual speaker? ,maybe for the ease of sound tweaking if you are away from smartphone? . did not like at all that it did not include the usb c cable. maybe dropping the power bank option and consider extending the play time.
There is not much to dislike about the product, the sound quality is good, conectivity is the latest bluetooth version , it is waterproof and has a day of juice to play music on the go, i like how in tiny subtle steps the desing on the jbl portable speaker is improving over the time while keeping the materials and touches tha characterize the brand.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Just get one!
on July 20, 2025
Posted by: Luxii
Looks just a good as the render! The colors were bright, sharp and obviously the sound doesn't disappoint. Everyone at my work has one of these so I decided to get my own custom one and was very happy with how it turned out. Great bass, clear sound for just a tiny speaker. Great for taking it anywhere.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Personalized, powerful, clean, crisp sound.
on October 3, 2025
Posted by: FloatTribe
from Los Angeles
Absolutely love this JBL Chsrge 6 speaker. The sound quality is amazing! Clean, crisp and powerful. And now with the new custom personalized design feature, it’s the cherry on top!
Battery life is insane, you can listen for hours & hours without missing a beat.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Sunset Speaker
on December 28, 2025
Posted by: Whidbey Sunset
from Clinton, WA
I personalized my JBL Charge 6 with a photo I took of a Whidbey Island sunset overlooking the mountains. The speaker is stunning. The beautiful reds and oranges of the sunset and the violet sky line up on the speaker so well. It is a beautiful speaker, I am really happy with how it came out.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great system
on April 23, 2026
Posted by: The hump
This product is awesome and expected as I never in my life had a bad experience with JBL products
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
JBL Charge 6 Review
on March 28, 2025
Posted by: TJ Stegall
from East Texas
[This review was collected as part of a promotion.] I was eager to sample the JBL Charge 6, having previously enjoyed the audio performance and durability of models like the Charge 3, 4, and 5, as well as the Flip 4 and 5. My primary goal was to find a portable speaker that not only delivered exceptional sound quality but also proved resilient enough for outdoor use. The Charge 6 certainly meets the criteria for a robust and waterproof speaker, making it a great companion for adventures. However, I was left wanting in terms of sound quality, particularly in the bass department, which I found lacking compared to the Flip 5.
One of the standout features of the Charge 6 is its sturdy construction, which is evident from the moment you take it out of the box. The materials used in this speaker are top-notch, providing a sense of toughness that instills confidence when using it in various environments. The exterior is designed to withstand the rigors of outdoor activities, and the waterproofing capabilities are impressive, as I tested it in wet conditions without any issues. The included handle enhances its portability, making it easy to carry during hikes or trips to the beach. Furthermore, the Bluetooth connectivity is a significant improvement over previous models, connecting almost instantly and ensuring that you can start enjoying your music without delay.
Despite its robust build and impressive features, I found that the sound quality didn't entirely meet my expectations. While the Charge 6 offers clarity and a decent volume range, the bass response felt somewhat shallow compared to other JBL speakers I've used, particularly the Flip 5. This is a crucial point for those who enjoy deep, resonant bass in their music. Although the overall sound is acceptable for casual listening, audiophiles or bass enthusiasts might be disappointed. The speaker does excel in providing a balanced audio experience for most genres, but if deep bass is a priority, you may want to explore other options in JBL's lineup.
In conclusion, the JBL Charge 6 is a solid product that excels in durability, style, and convenience. Its tough materials and waterproofing make it an excellent choice for outdoor use, and the improvements in Bluetooth connectivity are much appreciated. However, potential buyers should be aware that while the speaker delivers clear sound, the bass may not be as deep as expected. Overall, I would recommend the Charge 6 to anyone seeking a reliable and stylish portable speaker, especially for casual use during outdoor activities. My sentiment regarding this product aligns with my star rating; while it is a sturdy and attractive option, there is room for improvement in sound quality, particularly in the bass department.
Written by a customer while visiting jbl.com
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