Customer reviews from jbl.com
JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - White
Average customer rating
4.4
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
150
4 Stars
17
3 Stars
17
2 Stars
8
1 Star
9
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Refurbished Excellent - Charge 6 Portable Wireless Speaker - 2025 - White
Customer Rating
3
Great product! Poor software support w/ pairing
on May 21, 2026
Posted by: Anonymous
Great product as usual JBL! You guys make great speakers! Unfortunately the downfall with these newer JBL products is the connectivity/sync function with older JBL speakers is nonexistent!!! Quite disappointing for a company that maintains a good reputation. If you don’t have 2 JBL speakers with the same sync protocol it seems like you’re out of luck, regardless if you update the firmware or download the app. I expected better from you JBL. To further explain my problem, I have a new charge 6 and I cannot sync it to play with my JBL Boombox 2. It seems it’s not possible whatsoever. Quite frustrating
Response from jbl.comBy Customer Support, May 21, 2026
Thanks for your feedback. We appreciate your input, and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com
