Customer reviews from apc.com
APC - Smart-UPS X 1500VA Tower/Rack Mountable UPS - Black
Average customer rating
4.7
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
23
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
92%of customers recommend this product.
(
24 out of
26)
Customer Reviews for APC - Smart-UPS X 1500VA Tower/Rack Mountable UPS - Black
Customer Rating
5
Slick UPS!
on August 24, 2017
Posted by: LJ1300
from Colorado
We have many customers that have standardized on this unit. Slick design and priced affordably, great to have the network mgmt. card included as well!
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Longest lasting batteries out of all our...
on February 26, 2018
Posted by: RichD
from CNY
The batteries last the longest in these UPS' compared to our other offerings. And the seamless integration and backup is worth noting.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Reliable
on October 30, 2018
Posted by: APC4U
from East Syracuse, NY 13057, USA
The integration of the network card provides for efficient remote monitoring. The price, features, capabilities, and protection are all included in this 1500.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
A real workhorse that can't be beat!
on January 29, 2019
Posted by: esstek
from Nashville, TN
This model is simply the ubiquitous SMT1500RM2U with a bundled AP9631 Network Communication Card. Very often, it’s available for not much more than the basic version of the UPS. A real 1.0 KWatts / 1.44 kVA capacity workhorse that can’t be beat!
Pros: Ease of Management, Good Value, High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great Product
on September 26, 2019
Posted by: Purchasing
from Spokane, WA
I Purchase around 20 of the SMX1500RM2U per year, and have only seen one have any problem. APC fixed it quickly, and it was back in service.
Pros: High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Beefy Rackmount 1500VA UPS System
on May 30, 2020
Posted by: Splattered23
from San Diego, CA
Big sturdy and reliable 1500VA UPS Rackmount UPS. Includes the Network Management Card built in for remote management. Looks great in a rack very sleek in black. Would definitely recommend.
Pros: Energy Efficient, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great
on May 31, 2020
Posted by: WeirdBeard
[This review was collected as part of a promotion.] Works great. Gets the job done. Would for sure recommend. 5/5
Pros: Good Value, High Quality
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
3
Good standalone, mediocre with external batteries.
on June 22, 2020
Posted by: Anonymous
I've owned one for a few years now and it's provided great service, but there's a couple of issues that have greatly disappointed me.
For one, the AVR appears to have a very limited surge range which required manually setting the input transfer-to-battery voltage to 130V to avoid constant transfer to battery. While okay on its own, once the input goes above a certain voltage AVR did not function, thereby passing the full 129V input I was getting to the load. While within the theoretical input voltage of the attached equipment, the fact that it did not drop it at all was a disappointment.
Secondly, and the larger of the two issues currently for me, happened after having added an external battery pack (a SMX48RMBP2US). After a while the batteries in it (7 of 8) failed pretty badly without any visible indication and the unit did not alert me at all. If one of the battery cages from the external pack was swapped with the unit's main battery, it would clearly indicate the batteries were non-functional, but when used in the SMX48RMBP2US, there was no indication that they were bad. When pulled from the unit and tested the two battery packs were only 38V or less.
Save yourself the money and get a non-extended runtime unit, or use with your own external battery monitoring circuit, as there does not appear to be any way for the main unit to tell they failed unless the internal pack has also failed, which is, in my opinion, very bad for providing continuous power. I'm lucky I checked my external battery packs for other reasons before the main pack failed.
Cons: Too Expensive, Part Failure
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5
Would recommend? Yes
(
2 out of
2)