Customer reviews from apc.com
APC - Smart-UPS X 1500VA Tower/Rack Mountable UPS - Black
Average customer rating
4.7
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
23
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
92%of customers recommend this product.
(
24 out of
26)
Customer Reviews for APC - Smart-UPS X 1500VA Tower/Rack Mountable UPS - Black
Customer Rating
5
APC Smart UPS 1500 VA Rac/tower
on April 29, 2011
Posted by: Uncle Bill
from Boston, MA
I traded my UPS 1000 for the 1500 VA to consolidated all my UPSs in one "box." I also had two UPS 800s.
Pros: it works, it's quiet (unless it encounters a spike, then it makes a "bonk" noise)
good documentation,
good customer support for the first few days after you buy it
Pros: it works, it's quiet (unless it encounters a spike, then it makes a "bonk" noise)
good documentation,
good customer support for the first few days after you buy it
Cons: If you have more than one computer, you've got to buy the network card;
pricesfor the 1500 and the card are a bit high for a pro-sumer user; I discovered that it's cheaper to buy the system from your local computer store
pricesfor the 1500 and the card are a bit high for a pro-sumer user; I discovered that it's cheaper to buy the system from your local computer store
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
A Solid Performer!
on April 11, 2017
Posted by: Rick
from Syracuse, NY
I have deployed a number of SMX1500RM2U's in my customer's network and have never had one issue with deployment and service. As long as you maintain your UPS with timely battery replacements, you won't have any issues at all.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Such a Great Value!
on January 29, 2019
Posted by: esstek
from Nashville, TN
Maybe my favorite “great value” UPS of S-E’s current offerings. Though it’s not a dual conversion typology UPS (it’s Line Interactive), it does offer a sine wave output waveform when running on batteries. It also recognizes when external battery packs are attached and automatically adjusts runtime, accordingly. If you don’t need a NMC, you can usually save several hundred $ by selecting this model. A great deal!
Pros: Good Value, High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
Bad From The Start
on August 16, 2012
Posted by: daboomer22
from Storm Lake Iowa
A recurring issue. AVR Relay Weld
An automatic voltage regulator (AVR) relay fault exists
An automatic voltage regulator (AVR) relay fault exists
This occurred when the unit was very new. The fix from APC was a firmware update. This worked...(maybe) until the unit was out of warranty. Now it occurs again, except this time my research indicates this will happen everytime there is low inout voltage. Unit works great for a power outage, but falls on its face for low voltage. I'm betting the issue is a hardware issue firmware cannot fix, but only mask until the unit is out of warranty
No, I would not recommend this to a friend.
Response from apc.comBy efinch, NAM CCC , August 17, 2012
Thank you for bringing this matter to our attention. We are sorry to hear that the firmware upgrade did not completely resolve this issue. Please contact our support team directly at esupport@apcc.com and we will be happy to work with you to achieve a satisfactory resolution.
Written by a customer while visiting apc.com
Customer Rating
4
Extended Run
on June 6, 2018
Posted by: RKTech
I like the green mode option. This reduces power consumption and works wonders for my environment over time.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Very nice device
on May 20, 2010
Posted by: guernseyadmin
from Columbus, OH
It hasn't been long since I put it in but it has been working great since I put it in. It was very easy to put in and get a network management card swapped into it from an older APC.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
SUA1500XL Opinion
on August 19, 2010
Posted by: senior citizen
from North Carolina
Only have it about a month. Very easy to setup. Have purchased other APC UPS over the past 15-20 years. Every product worked great and never gave me a problem.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great UPS
on September 27, 2010
Posted by: Colorado SMB
from Denver, CO
I chose this UPS for a small business w/ 2 servers & rack w/ minimal load currently but wanted ability to expand as the company grows again. Works like a charm! Does everything I wanted and then some.
I would recommend this to a friend!
Written by a customer while visiting apc.com