Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.7
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
150
4 Stars
40
3 Stars
19
2 Stars
27
1 Star
55
72%of customers recommend this product.
(
177 out of
247)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
5
Really Good Bluetooth Headphones
on August 13, 2020
Posted by: Bryson Book
from Clearwater Fl
These JBL Tune500BT are really good Bluetooth headphones I have a pair and I think they are really good. They have really good sound quality. I recommend these.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on August 21, 2020
Posted by: NicoMom
from Humboldt County
Bought this for my 14yo birthday, she loves them! I got myself earbuds
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
just an amazing pair of headphones
on September 29, 2020
Posted by: Anonymous
from cairo, Ga
i bought these about a month ago, and let me say it was well worth the pay. not t]only are they affordable,but they are also an amazing pair of headphones. they have great bess, and the battery life really lets you listen for a long time. i would for sure refer a friend to these.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Incompatible with Windows 10
on December 2, 2020
Posted by: sadclient
from Vilnius
Headphones are incompatible with Windows 10. Volume control does not work (full volume or nothing), using microphone results in heavily distorted robotic sound that is unintelligible and unbearable. Headphones also have very noticeable white noise and very strong wifi interference.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, December 2, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
1
Windows 10 fails
on January 24, 2021
Posted by: nick772
from Italy
Headset connects to Laptop but when I use it for calls, conference etc the audio sounds robotic. Just tried to update my Intel bluetooth drivers but nothing changes. I also have an old-cheap bluetooth speaker that installs both audio and hands-free BT device on my laptop and works perfectly.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, January 27, 2021
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Wow
on February 3, 2021
Posted by: Off Road 709
from Newfoundland
I have these for almost a year now and i am blown away by the sound quality. I've been listening to all my old music and can't believe how good those songs are. I honestly don't remember hearing those songs like this before on my home stereo which was very good. Almost forgot you hardly ever have to charge these which is so nice compared too those uncomfortable ear buds.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect for 13 year old
on December 30, 2018
Posted by: Sher bear
My daughter begged for these for xmas as her last plugged set were still too big for her and of course she hated the cord. Fit is great and of course loves the pink.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Loveee it!
on January 2, 2019
Posted by: Gebriyala
from Canton, Mi
I got this for Christmas and I use it to work out at the gym, it’s amazing for the price. And they’re not heavy at all and doesn’t press on my cartilage peircings. Also noise cancelling, tune all the weight slamming out!
I would recommend this to a friend!
Written by a customer while visiting jbl.com