Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.7
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
150
4 Stars
40
3 Stars
19
2 Stars
27
1 Star
55
72%of customers recommend this product.
(
177 out of
247)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
5
Love it
on August 7, 2019
Posted by: Anonymous
from Salisbury
The sound is awesome, color is perfect and the battery lasts a lot! Love this product!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Loooove!
on September 5, 2019
Posted by: risdez
from Omaha, NE
I love these. They work just as good as my beats did. The lightness of them makes me nervous, but they seem fine!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing
on January 12, 2020
Posted by: Boki P
from Macedonia
Amazing quality sound and bass.
The battery lasts a long time and i can charge it from 30% to 100% in about an hour
The battery lasts a long time and i can charge it from 30% to 100% in about an hour
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on April 7, 2020
Posted by: Princess Jerri
from Oak Park, IL
It’s Everything as advertised!
I would definitely recommend these...
I would definitely recommend these...
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Not able to charge
on May 7, 2020
Posted by: angel372
from Cavan
I'm not able to charge this headset after 4 months of using. Can turn on or charge. Very disappointing saying the least
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support, May 12, 2020
Please check out the troubleshooting steps on our support page article about "Battery and Troubleshooting" for your Tune 500BT. http://bit.ly/30JI2G4
Written by a customer while visiting jbl.com
Customer Rating
5
Impressed
on July 16, 2020
Posted by: laura7373
from savannah, ga
So far so good. I have Beats too, and I like these much better. The bass is GREAT, the color is my absolute favorite, and for this price you just can't beat it.. 10/10 would recommend!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
average with phone suck with PC
on August 27, 2020
Posted by: matej vacha
from czech republic
the headset is nice, has kinda good sound ... however, you can use it properly only with phone ... if you connect it to PC with Windows sounds is not usable when u would like to use the microphone.
Or you have to use without a microphone and its sucks! no one would like to fix this issue, so customer means nothing to JBL :) go and choose another one if you can :)
Or you have to use without a microphone and its sucks! no one would like to fix this issue, so customer means nothing to JBL :) go and choose another one if you can :)
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, August 29, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune 500BT Wireless headset
on September 11, 2020
Posted by: steve1996
from INGLESIDE
Works very well, though the range is limited to about 15-20 feet. Sound quality is very good.
I would recommend this to a friend!
Written by a customer while visiting jbl.com