Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.7
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
150
4 Stars
40
3 Stars
19
2 Stars
27
1 Star
55
72%of customers recommend this product.
(
177 out of
247)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
3
Decent headphones, destroyed by white noise.
on October 8, 2022
Posted by: blamco
from Romania
Bought this a long while ago and im glad i did. I like it, it's not perfect and i had to tune it myself to make it sound alright. I would give it 5 stars for the budget range, but there's one issue JBL will probably never fix: the headphones have white noise. This sucks and it makes me so sad
Response from jbl.comBy Kevin, Customer Support, October 9, 2022
Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 500BT. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
The Best The World Can Get.
on December 14, 2022
Posted by: Kelechi
I love my JBL T500BT. Oh! No! I am in love already. Pure Bass! Pure Sound! Pure Music!
Affordable and easy to carry around with light weight.
Affordable and easy to carry around with light weight.
Getting more for less cash. I gained alot...it is a win-win.
Written by a customer while visiting jbl.com
Customer Rating
3
it has very good voice nice microphone but it has
on January 28, 2023
Posted by: giorgi
after like 1 year i cant hear on the right side when uts over 30 % charged and randomly comes back the sound was really great bul still have little problems if someone helps me that will be best
Response from jbl.comBy Customer Support, February 8, 2023
We're here to help with your JBL Tune 500BT. Please try connecting the headphones to other devices and use a different streaming application to see if the issue remains. You may also try to perform a factory reset by long pressing the volume + and volume - at the same time while the unit is on. Make sure that Bluetooth is NOT on and connected to any device. When resetting, LED will blink faster. Please remove/ forget the headphones' name on your source device first before connecting again. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
1
on February 18, 2023
Posted by: Thami
from South Africa
I am extremely disappointed, my headphone can't charge or even turn on. they are barely 2 years old
Response from jbl.comBy Customer Support, February 18, 2023
We're here to help with your JBL Tune 500BT. Please try to use a different charger (cable and adapter) for the headphones. If the issue persists, power cycle your headphones by pressing and holding the power button for 30 seconds while it is not plugged into a power source. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
It's great for getting bullied.
on April 14, 2023
Posted by: bob 10027
The JBL 510TB headphones are over-ear headphones designed for music lovers who value sound quality and comfort. They feature a 50mm driver and a frequency response range of 16Hz to 20kHz, which means they are capable of producing deep bass and clear treble.
The headphones have a sleek and modern design, with black and silver accents that give them a stylish look. The ear cups are padded with memory foam, which makes them comfortable to wear for extended periods of time. The headband is also padded and adjustable, ensuring a secure and comfortable fit.
The JBL 510TB headphones also come equipped with a built-in microphone and remote, which allows you to take phone calls and control your music playback without
Written by a customer while visiting jbl.com
Customer Rating
5
nice headphones
on September 2, 2023
Posted by: cool_headphone_user
from Juneau, Alaska
These headphones are so nice to wear, very comfortable, good battery life, great sound quality. My brother is gonna pay me more than list price just to use em for a few days. Such nice headphones!
Written by a customer while visiting jbl.com
Customer Rating
5
good bass
on October 1, 2023
Posted by: simpson
from viljandi
hello i am really happy these headphones are cheap and great they have great bass
Written by a customer while visiting jbl.com
Customer Rating
2
stopped charging after 4 months
on October 22, 2023
Posted by: avinace
stopped charging after 4 months of using them and none of the ways on the internet showing how to fix it worked!
By Customer Support, October 23, 2023
Thanks for your inquiry. We recommend charging our JBL Tune 500BT with the charger it came with for at least 2 hours. If the issue persists, please try a different USB charger, rated at least 2 amps, and try disconnecting the cable from your product and re-inserting it. Also, Sand or dirt can get into the product’s charging port. Check the port. Clean if needed with compressed air. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com