Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.7
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
150
4 Stars
40
3 Stars
19
2 Stars
27
1 Star
55
72%of customers recommend this product.
(
177 out of
247)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
2
Sound good but...
on June 23, 2021
Posted by: ZéMiguel
from Portugal
The sound and battery are very good, but unfortunately the mechanical construction is weak and the plastic clips that hold the parts together broke easily and glue doesn't help.
No, I would not recommend this to a friend.
Response from jbl.comBy Leon at Customer Service, Customer Support, June 25, 2021
We're sorry to hear about what happened. Please contact our distributor for Portugal for assistance in checking your options: Magnelusa - Electrónica, S.A.
+351 219 154 630
spv@magnelusa.pt
+351 219 154 630
spv@magnelusa.pt
Written by a customer while visiting jbl.com
Customer Rating
4
Not bad.
on June 30, 2021
Posted by: Tom_G
from Bournemouth, UK
I bought this last summer when I was on holiday, when I first put them on I was VERY impressed by the quality of the sound. I've been using these at least 4 times a week and the quality doesn't wear off. However, I was unable and still can't connect these to my PC via Bluetooth. It would have been so good if they could connect to all devices via Bluetooth.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
I like it!
on July 6, 2021
Posted by: UG Foams
from Upper Marlboro, Maryland
I like the JBL brand and bought two this time. I hope that this one does not go the way of my previous one which is still looks great and works fine, except for one issue. One day the socket where we plug in the recharge cable went inside and charging it became impossible,
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on July 6, 2021
Posted by: sadcheetos
from CA
Good quality headphones for decent price haven’t had any issues but definitely will be upgrading.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Easy to use
on July 10, 2021
Posted by: CarliM
from Napa, CA
Very happy with my purchase. Asked my grandson for a recommendation, he said these!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
SUPRISED
on July 16, 2021
Posted by: GOLDENSTANDARD
from FLORIDA
IT GOLDENSTANDARD I JUST BROUGHT THEM TO TRY THEM OUT BUT THE QUALITY IT GOID IT LOYD BUT NOT LOUD ENOUGH TO CAUSE HEADACHES SO IT PERFECT FOR ME
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
good sound but with bluetooth connection issues
on July 18, 2021
Posted by: nacho G
The sound is very good, but after while it starts having connection issues with Bluetooth and it's super difficult to make it work properly again. Frustrating!
I'd avoid buying it
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, July 19, 2021
Thank you for bringing this to our attention. Please follow the troubleshooting steps outlined in our 'Bluetooth Troubleshooting' https://bit.ly/2LXMoHJ If you need more help, please contact our customer support so we can assist you: https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
Can't beat the price, excellent headphone
on July 20, 2021
Posted by: val1121
Great bass, good quality sound, very comfortable. I highly recommend. Bought for my wife will buy one for myself
I would recommend this to a friend!
Written by a customer while visiting jbl.com