Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.7
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
150
4 Stars
40
3 Stars
19
2 Stars
27
1 Star
55
72%of customers recommend this product.
(
177 out of
247)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
2
Do not buy!
on October 27, 2020
Posted by: Lola81
from Chicago, IL
I bought these in July and my right side of the headphone stopped working. I mean I guess I should have expected this because of how cheap they are.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, October 30, 2020
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Tune 500BT. Please reach out to our Customer Support at https://bit.ly/2Jc8wJp
Written by a customer while visiting jbl.com
Customer Rating
5
Sounds great
on May 23, 2019
Posted by: Blakeyboy
from Stantonville, Tn
The headphones have a great sound. Unfortunately the on ear style hurts after wearing them for a while.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
These headphones do not disappoint
on July 22, 2019
Posted by: Joetar
from East Haven Ct.
Bought these for my wife who wanted to use them while she does her running, they work great for her ,they stay on her head perfectly while she exercises . The take phone calls option works flawlessly which she is very happy about. I myself being an audiophile or audio fool (which ever you prefer) will tell you they sound absolutely amazing. JBL does not disappoint.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on April 21, 2020
Posted by: MUC1
from WI
I love how the music sounds. I like how I am able to know the battery percentage under the bluetooth connection!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Do not work with Microsoft Teams
on May 13, 2020
Posted by: Edans
from Latvia
Bought these headpphones for my work. But they are not working with Microsoft Teams. To get normal sound I have to switch off integrated microphone.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 13, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
2
JBL 500BT no funcionan en Windows 10
on October 21, 2020
Posted by: CAT504
from Tegucigalpa, Honduras
los tengo hace un año y nunca pude hacer que funcionara en Windows 10
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, October 22, 2020
Please try the steps and recommendations on our support page article about Bluetooth troubleshooting and Connecting, to isolate the issue with your Tune 500BT.
https://support.jbl.com/us/en/
https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
3
Sound
on November 11, 2020
Posted by: Karina1986
Bought them for communicating through skype/MS Teams, but colleagues say, that they hear, what's happening around me... Is there any trick, how to solve it?
I would recommend this to a friend!
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, November 12, 2020
Thanks for taking the time in providing your feedback on our JBL Tune 500BT. We can recommend trying to download the Krisp App on your computer and set it up with Skype to improve background noise reduction via Skype.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Quality
on July 9, 2019
Posted by: Dale007
I bought these around 2 weeks ago and I'm really enjoying them. They are very comfertable and soft. They are noise canceling so you cant be destracted by background noise. The battery life is great and can last all night! They sound quality is also exeptionally good. Overall, I recommend buying these.
I would recommend this to a friend!
Written by a customer while visiting jbl.com