Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.7
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
150
4 Stars
40
3 Stars
19
2 Stars
27
1 Star
55
72%of customers recommend this product.
(
177 out of
247)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
3
Connection problem
on April 18, 2020
Posted by: ndklaudiu
I had tried a lot of things but i just keep having the same problem, the headphones work good on my phone but wen i connect them to my pc they're ok for just a few minutes, after they start having a very intrerupted sound.Can someone help me with this ?
Response from jbl.comBy Mario at Customer Service, Customer Support, April 19, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Awesome music quality and LONG battery life
on April 22, 2020
Posted by: Enisa
from Des Moines, Iowa
Amazing music quality, the longest battery life EVER (I go probably a week between charges and I use it everyday for 2-5 hours) and super light weight and comfortable. Only downside is there is no microphone on there so I have to disconnect for calls and I can't use it for Zoom meetings.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Good bass
on May 4, 2020
Posted by: Welp
from Washington
My headphones keep turning on and off every 15 to 20 seconds.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 4, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
2
breaking sound issue
on May 4, 2020
Posted by: viren
from pitam pura delhi india
many times of charging its breaking sound, like cracker voice
Response from jbl.comBy Mario at Customer Service, Customer Support, May 4, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
2
Blue led is constantly on
on May 15, 2020
Posted by: Johnnydoe
from Prague
Great sound, great headphones, great price. But.... why is the blue light on all the time? I don't want that. I don't want to be a beacon when I walk down the street. Now I have to paint it black.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 19, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
on July 12, 2020
Posted by: Millz
Excellent buy definitely will purchase produts again
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Dope sound
on July 14, 2020
Posted by: Spaceboogie713
from Houston
Bought these about a week ago..better than beats..bass is nice
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
bad battery
on July 18, 2020
Posted by: anonymous toe
from indian atlantis
i got this for christmas, and when i charge it for 2 hours, it only goes up to %10
Response from jbl.comBy Mario at Customer Service , Customer Support, July 19, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com