Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.7
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
150
4 Stars
40
3 Stars
19
2 Stars
27
1 Star
55
72%of customers recommend this product.
(
177 out of
247)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
5
Sehr gute Qualität
on October 11, 2019
Posted by: CorpBen
Habe die Kopfhörer vor 1 Monat bestellt und bin bisher sehr damit zufrieden. Keinen Negativpunkt bisher.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound but with a minor annoyance
on October 15, 2019
Posted by: emgp
from Spain
Headphones sound quality is quite good actually, but I'm getting a bit frustrated with the hiss I hear every time I start playing something on them. Is there any fix?
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Nice sound but a lot of problems with connection.
on October 28, 2019
Posted by: Nick101
from Greece
Very nice sound good battery but I have problems with bluetooth connection.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, October 28, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that the JBL Tune 500BT didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. For troubleshooting, please reach out to us at https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on October 31, 2019
Posted by: witchykitty39
from Pennsylvania
I'm really glad I bought these headphones. For the price, the sound quality can't be beat. I love that they are easy to sync and wireless, so I can use them as I do my daily chores, or out for a walk, without the restrictions of wires.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Terribly uncomfortable
on November 13, 2019
Posted by: Erine76
from Pittsburgh, PA
I am so sad that I had to return these after only 2 days of wear. They were so uncomfortable to wear, that they actually hurt my ears. It didn’t matter how I adjusted the fit/placement of them
I love the sound quality of JBL, but the on-ear headphones I would not recommend.
I love the sound quality of JBL, but the on-ear headphones I would not recommend.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine, Customer Support, November 14, 2019
We're sorry to hear that our JBL Tune 500BT failed to meet your expectations. We're always looking for ways to improve. If you need more help, please reach out to our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
4
Problem in Spotify
on December 5, 2019
Posted by: grey wolf
from turkey
In Spotify Two seconds press for back button takes me always to the begining of the current song. But back function works in other music programs and youtube. Is there a comoatibility issue with spotify. Thanks
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Amazing, but I have weird noises
on December 12, 2019
Posted by: Joubertp
from South Africa, Gauteng
I bought this today, and is very good, but it keeps on making a irritating popping noise when sound starts and stops, Eg when a YouTube video is playing, and the person stops taking, an irritatingly pop plays, then when he starts again, the same happen, and this happened in my first hour of buying it.... What can i do?
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great Sound and features
on December 18, 2019
Posted by: Lizzy32
from Worcester, Ma
I bought this two weeks ago and I love it. Cancels outside noise, simultaneous bluetooth connections and love the sound quality. Wish it came with a longer charger cord otherwise would’ve been a 5 Star Rating.
I would recommend this to a friend!
Written by a customer while visiting jbl.com