Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.7
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
150
4 Stars
40
3 Stars
19
2 Stars
27
1 Star
55
72%of customers recommend this product.
(
177 out of
247)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
5
Great
on January 8, 2019
Posted by: Marlynnp
from Los Angeles
Bought these as a gift for my nephew and he doesnt take them off he loves them so much
Written by a customer while visiting jbl.com
Customer Rating
5
Great features
on February 11, 2019
Posted by: Kevin 967
from Westville NK
This is a great sets of headphones sounds so boomig
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Average volume
on April 22, 2019
Posted by: Str8gmack
from Miami, Fl
Just bought it, overall pretty good, wish the volume would go louder
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Junk
on November 21, 2019
Posted by: PelleChevelle
from Sweden
Didn't work on 3 different PC's. Sound breaks up and crackles digitally & the headphone vs headset functions collide and are a complete mess. I could only use them as headphones OR mic in chats. I have a different brand headset too, which I only had to pair and everything just worked directly. I need stuff that works out of the box, without tampering with setting, drivers etc.
Response from jbl.comBy Mario at Customer Service, Customer Support, November 24, 2019
We appreciate the feedback you've provided to us. We understand that our JBL T500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
great
on July 2, 2020
Posted by: kardeşisimişte561
Great sound quality an comfort affordable ........
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Handsfree performance using Windows 10
on December 29, 2020
Posted by: ACarvalho
It fails to performed as espected on Windows 10.
Crackling sound appears during Handsfree use on meeting apps.
Crackling sound appears during Handsfree use on meeting apps.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, December 30, 2020
Please make sure that the Bluetooth drivers on your computer are updated. If you're using a third-party app for conference calls, please check that you've selected Tune 500BT as the audio input and output device.
Written by a customer while visiting jbl.com
Customer Rating
5
Pretty nice
on February 27, 2021
Posted by: Shongton
from United states
Sound quality : pretty good, make some noises, the problem is problably me but I don’t really care enough since I barley hear the annoying sound
Most of options : pretty good
Comfort : since they’re smaller than my ear when I take them off it hurts but they’re pretty comfy so good
It’s the type of headphones where you don’t feel like anything is missing
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
the greatest cheap Bluetooth headphones I've ever
on January 2, 2019
Posted by: Jackie 54321
from Arkansas
I bought this headphones thinking they would be fine. But then when I got them the sound quality and the bass amazed me. Just by the fact they we're Bluetooth.
I would recommend this to a friend!
Written by a customer while visiting jbl.com