Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.7
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
150
4 Stars
40
3 Stars
19
2 Stars
27
1 Star
55
72%of customers recommend this product.
(
177 out of
247)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
5
Great BT headphones
on October 15, 2019
Posted by: fele
I got these headphones a couple weeks ago as I wanted some wireless headphones to use while my phone charges. I decided to give these a try and I’m pleasantly surprised! I’m usually not the biggest fan of on-ear headphones because they can be bulky, heavy, and uncomfortable, but these are perfect! Very lightweight, the ear pads are comfortable (but after a couple hours of usage my ears still hurt some) and they’re perfect to wear when I’m just sitting around or walking on campus. The sound quality is nice for the price point, so I don’t feel like I’ve forfeited anything there. The bass is crisp and clear. I was originally going to go with pink, but I got white instead since it matched my phone better and the color is very chic! O
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Robotic sound when use hands free
on June 25, 2020
Posted by: aomar
I bought this product just for work (zoom calls) , I discovered that it has an Issue with Windows, once I switch to hands free to get the mic work, the sound will not work any more
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Suppport, Chastine at Customer Suppport, July 1, 2020
Unfortunately, our JBL Tune 500BT doesn't support Zoom or other similar services. If the product/headphones support the Bluetooth Profile HSP, most likely Skype or other VOIP programs will work. We can however never guarantee this. For more information, please review this support link article: https://bit.ly/2xHKO5a
Written by a customer while visiting jbl.com
Customer Rating
1
White noise
on December 17, 2018
Posted by: Neshko
from Nish, Serbia
Annoying white noise. Comes from headphones, not the playing device or record.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Headphones
on November 13, 2019
Posted by: Don35
from Holyoke Ma
I do enjoy JBL headphones very nice great bass to it very comfortable great sound
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on December 31, 2018
Posted by: mlisa84
My purchase was delivered right on time! Looks exactly like the pic and sounds amazing!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
poor quality
on August 13, 2020
Posted by: mckaren
I bought these headphone a while back and was not to impressed when I used them on zoom, skype etc. they would not work and make the whole experience utterly miseable i could not get any work done otherwise there fine but they totally suck thank you goodbye
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
3
Decent sound. Poor connectivity
on April 17, 2021
Posted by: l o r d M a r o z a
from Belgrade
Recently bought a pair of these and they really have a nice sound for the money, the frame is good but can put a fair amount of pressure after a few hours of use. They are, indeed, pure bass experience, so best suited for that type of music, and if you want to listen to something that's not bass-dependent, you must play with the equalizer and cut the bass out completely.
The biggest problem I'm having is the connectivity. I can't connect them to any of the PCs, laptops and MacBooks (Win10/Big Sur 11.2.3), but the mobile connection is great, and they sound great. Even the mic is good for the phone calls but due to its placement, it picks up everything around you.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, April 18, 2021
Hi there. We appreciate the feedback that you've provided us. We'll make sure to submit this to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Very Confused
on August 2, 2019
Posted by: TummyTime
from New York
I am very happy with this product. I got it to connect to my phone and all but I have some issues. I was very careful on what I was doing and found that they are not connecting to my PC. (Dell, Windows 10) It does not seem to pick up the headphones. The phone can do it but the PC can't. Is there something wrong with them? My PC is okay with other bluetooth devices.
I would recommend this to a friend!
Written by a customer while visiting jbl.com