Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.7
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
150
4 Stars
40
3 Stars
19
2 Stars
27
1 Star
55
72%of customers recommend this product.
(
177 out of
247)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
5
Amazing overall
on April 23, 2019
Posted by: Klove
from Yukon, Oklahoma
I bought these at a very cheap retail price assuming they wouldn’t be too good quality, but they were really efficient, light, and simple. The battery last forever and it’s really great.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
on June 4, 2020
Posted by: Mariquita
from Buenos Aires, Argentina
Can't use with Cisco Jabber and Windows 10. Sound is robotic, and read zillions of reviews and there is no clear soution. I mean, works OK with Youtube and with my iPhone but is not good for video calls and work, which is what I bought it for...
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, June 5, 2020
We appreciate your honest review of our JBL Tune 500BT. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
Really bad if you are thinking to use with laptops
on June 27, 2020
Posted by: pragyaal
from India
This does not work at all with laptops. We can't use inbuilt microphone and speakers together. They will sound like robot. JBL should clearly mention that these can't be used with any computer or laptops
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 5, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome
on April 23, 2019
Posted by: Lr18
from Mission, Tx.
This product was for daughter as a gift. She loves it, I've used it and can tell you everything is good. Bass, sound etc.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love it so much i bought 2
on February 15, 2019
Posted by: Chasity
from San Jose, CA
I bought these because I love bass and quality. These are super well made and have minimal sound leakage, and sound just like my jbl car speakers which I love. My wife had some skull candy bluetooth headphones she had just bought the day before and we had to return them and buy her a pair of these because she wouldn't stop listening to mines. They sound clear, bass is deep but not muddy, but they are snug on my head. I have been working on loosening them up but its not easy with such great build quality. I stretch them and they go back to shape if i dont keep them stretched over night. So now I keep them on a big headed teddy hear when Im not using them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Would recommend 10/10
on December 24, 2018
Posted by: yaboyReinis
from Ventspils, Latvia
One of the best bluetooth headphones ever. The quality is great, and the headphones itself are very comfortable and easy to carry around.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Android 9.0 pie
on August 5, 2019
Posted by: JSealTeamOp3
from Quan verginia
The app for this device is not working with the android 9.0. It installs and opens up but it doesn't recognize the device. The headphones are paired and work perfect with my phone as headphones and microphone. But the app doesn't see the headphones
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome sound
on August 20, 2020
Posted by: Krs1
Had to finally replace the previous JBL model. These are perfect. Exactly what we hoped for!
I would recommend this to a friend!
Written by a customer while visiting jbl.com