Customer reviews from jbl.com
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.7
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
150
4 Stars
40
3 Stars
19
2 Stars
27
1 Star
55
72%of customers recommend this product.
(
177 out of
247)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
1
It doesn't work with Skype and Zoom
on April 22, 2020
Posted by: Anonymous
from New York, NY
It doesn't work with Skype and Zoom. A waste of time.
No, I would not recommend this to a friend.
Response from jbl.comBy Homer, Customer Service, April 24, 2020
Thanks for the feedback. We're always looking for ways to improve. We'll pass this along to our development team.
Written by a customer while visiting jbl.com
Customer Rating
5
Just What I Hoped For!
on September 14, 2020
Posted by: Ans RN
from Carrollton
These headphones did not disappoint me Im highly satisfied. The sound is crisp has surround sound quality, I love that I can switch to phone calls. I charged it once and it's still running after that first charge, it's been weeks. They wear comfortably even during my workout. My son is begging for a set so I will be purchasing again.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Junk!
on September 1, 2020
Posted by: BSiever
from Staunton, va
Bought them and originally loved them. The sound was awesome. Yet when they finally died after using them on & off a month they won’t charge! Absolutely will not charge ive tried jbl original usb to computer, usb to power bank, usb to playstation, usb to charging block. NOTHING. Lights up red for maybe 3 min then stops lighting up & when you turn them on they connect play for a second or two then turn off. I’ve tried factory resetting them everything... unfortunately junk & ive read of others having this same issue.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, September 2, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
An excellent buy
on September 25, 2019
Posted by: Beleg
from Athens, Greece
I 'he been using these headphones every day for a year now. At this price range, they are far ahead of the competition in terms of quality, durability, and practicality. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great
on November 17, 2019
Posted by: Demetri09
from Gardner Ma.
These are the best headphones I’ve ever used they are comfortable sand have a lot of bass.
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent sound!
on April 11, 2020
Posted by: Server1
from Richmond VA
I love it! The sound is amazing my walk to work is probably better than most people's commute in their cars....
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
I love them so much! Worth the price for sure.
on January 18, 2020
Posted by: teddy23
from Tampa Florida
I got these headphones as a gift from a friend for Christmas, & let me tell you I’ve been using them every day since. Watching Netflix, listening to music while cleaning up the house, everything. They’re loud & you can hear every little sound clear as day. Best headphones I’ve owned, especially for the price, by far.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
LOVE
on December 19, 2018
Posted by: Jojo18
from Indiana
I bought these a few mounts ago and wear the every day they are comfy and cute the sound quality is good I feel like the sound has gotten better with time also they are not noise canceling but when I am in busy places I can hardly hear what is going around me also they have tons of bad I usually keep my volume on the frist notch not having to go up
Also got the pink pare and feel so cute with them on
I would recommend this to a friend!
Written by a customer while visiting jbl.com