Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
465
4 Stars
81
3 Stars
28
2 Stars
23
1 Star
69
80%of customers recommend this product.
(
295 out of
368)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
1
Waste of money
on April 7, 2024
Posted by: mikesbiken
from Rochester, MN
Purchased a couple years ago to clean fabric headboard and couch cushions. I cleaned and stored it as recommended. Tried using it today and it won't pump cleaning solution through the wand. Now I'm back to a recycled squirt bottle and a shop vac. Was not worth the money.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 16, 2024
Thank you for taking the time to share your feedback. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Dusty
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleaned my vehicle my Upholstery, spot cleaned my living room furniture.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
3
It works but it heats up
on April 4, 2024
Posted by: Lourdes Nieto
from Hemet
To be honest it works my only complain is that it heats up I'm not sure if that's normal? So I have to be pausing I wish it would heat up that way I can speed on deep cleaning days.
Response from HooverBy hooverpwr, hooverpwr, April 10, 2024
Thank you for taking the time to share your feedback regarding your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We are sorry to hear you are not entirely satisfied with your purchase. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Terrible
on April 1, 2024
Posted by: Squirt
from Waterford,Wi
I was so excited to use my cleanslate and it won't pump any water out. I tried the trouble shooting steps and still nothing. I am very appointed.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 5, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
2
Stopped spraying water
on March 28, 2024
Posted by: Cathy
from Montrose Co
Only used a few times before it stopped spraying. Looked up and tried all the trouble shooting and nothing worked. I have a practically new machine that I can't even use. The few times I did use it was pretty decent. Worked well on arm chairs.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 2, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Sam
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleaned up a mess on a chair and was easy to use. I like the cleanup tool for the hose, my old cleaner's hose would smell and be hard to clean.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: henry
from walker michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] i have a male dog that likes marking his territory on my lift chair so i cleaned it with that and it took most of the smell out just got to get him to stop marking his territory
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Yen
from Miami, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with my machine. I've reffered it to many family members.
I would recommend this to a friend!
Written by a customer while visiting Hoover