Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
465
4 Stars
81
3 Stars
28
2 Stars
23
1 Star
69
80%of customers recommend this product.
(
295 out of
368)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
1
Do not buy
on October 9, 2026
Posted by: Do not buy
Gender:Female
After just a handful of uses over 3 years, the solution no longer dispenses. Hoover used to make quality products but apparently now they are designed to work well only the first time.
Response from HooverBy Corinne L., Hoover Customer Support, October 29, 2026
Thank you for taking the time to share your feedback. We're sorry to hear that your Hoover CleanSlate Pet is not dispensing solution. This is not the experience we want for our customers. We've reached out to you via email to provide further assistance. Please check your inbox and reply to our email so we can help resolve this issue. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Susano1
Gender:Female
Verified Purchase:Yes
Hi I have used the Hoover spot cleaner on tough stains on my carpet I had to use the spot cleaner a few times I'm very happy with the Hoover Product I recommend this Product Thank you
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, October 6, 2026
Thank you so much for your review!
We're thrilled to hear you're enjoying your Hoover CleanSlate Pet and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your Hoover CleanSlate Pet and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
3
Cleans good but it's useful life too short
on September 22, 2026
Posted by: LarryH
Have had this a month short of 2 years. It did a good job of cleaning the carpet but then the hose broke. I feel for the price I paid it should work longer than this without breaking. Use better, stronger parts, I'll pay extra for better quality!
Response from HooverBy Corinne L., Hoover Customer Support, October 21, 2026
Thank you for taking the time to share your feedback. We're sorry to hear you've experienced with your Hoover CleanSlate Pet. This is not the experience we want for our customers. We'd like the opportunity to help. Please contact our Customer Care team at Hoovercustomersupport@ttifloorcare.com or call 1 800-944-9200, and we'll be happy to assist you. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
2
Stops working
on September 20, 2026
Posted by: JL.M
It worked fine. I had no issues at first, but all of a sudden the nozzle stopped spraying.
Response from HooverBy Corinne L., Hoover Customer Support, September 21, 2026
Thank you for taking the time to share your feedback. We're sorry to hear you've experienced with your Hoover CleanSlate Pet that stop dispensing. This is not the experience we want for our customers. We'd like the opportunity to help. Please contact our Customer Care team at Hoovercustomersupport@ttifloorcare.com and we'll be happy to assist you. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
2
Quit after two uses
on September 14, 2026
Posted by: Kim A
from Florida
Gender:Female
I have only used this cleaner twice and already it has stopped dispensing the water. So now if I need to use it, I have to dump the water on the floor and then suck it up. 😡
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
1
Another broken hose
on September 7, 2026
Posted by: CC55
from Illinois
Gender:Female
Purchased this product because my older dog was having bladder issues. Like others have stated after less than 20 uses the hose broke at the handle. However with some duct tape I was able to keep using. Now after sitting idle for several months and the water won’t spray out making it useless. I have had other Hoover products that have lasted 10-20 years so I was surprised with the poor quality of this product. I would not recommend this product.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, September 10, 2026
Thank you for your feedback. We have reached out to you by email and would appreciate it if you could reply to our email so we can further assist you with your concerns.~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Horrible
on September 3, 2026
Posted by: Stef
Gender:Female
Bought this and the spray never worked. I was trying to clean a couch and I filled the tank and the spray never worked. Watched you tube video to try to get it work but it didn’t work
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Posted by: Ktgal
from Ridley Park, Pennsylvania
Gender:Female
Verified Purchase:Yes
Freshening up fabrics and carpets and upholstery feels good! Don't know wh6 I waited so long to buy this gem!
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, September 3, 2026
Thank you so much for your kind words! We're thrilled to hear you're enjoying your CleanSlate Pet Spot. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
Written by a customer while visiting Hoover