Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(651 Reviews)
Rating breakdown 651 reviews
5 Stars
461
4 Stars
80
3 Stars
26
2 Stars
21
1 Star
63
81%of customers recommend this product.
(
290 out of
357)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
1
on December 15, 2025
Posted by: Anonymous
from Michigan
Gender:Male
Used it maybe half a dozen times. The sprayer quit working and it leaks out of the bottom.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, December 19, 2025
Thank you for taking the time to share your feedback regarding CleanSlate Pet Carpet & Upholstery. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Broken in less than 6 months
on December 22, 2025
Posted by: StephMom2022
Gender:Female
Bought one 6 months ago, only used a handful of times, and the hose is broken by the nozzle. Trash.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
1
Waste of money
on February 24, 2026
Posted by: Helviticus
Gender:Female
Didn't have this thing a month and the rubber hose split. Can't rethread it either.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, March 4, 2026
Thank you for taking the time to share your feedback regarding your Hoover order. We’re very sorry to hear that the belt you received did not fit your vacuum and understand how frustrating this must be.
Please check your email for our detailed response regarding the next steps to resolve this issue. If you need further assistance, our customer support team is available to help. ~ Warm Regards, The Hoover Team
Please check your email for our detailed response regarding the next steps to resolve this issue. If you need further assistance, our customer support team is available to help. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover