Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(661 Reviews)
Rating breakdown 661 reviews
5 Stars
463
4 Stars
81
3 Stars
27
2 Stars
22
1 Star
68
80%of customers recommend this product.
(
293 out of
366)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
4
Would recommend this to friends and co-workers.
on April 17, 2024
Posted by: Sharkseal34@yahoo.com
from Buffalo n.y.
The carpet I was cleaning had stains that were 4+yrs. Old. Every stain was removed. Easy to use, and clean. Portable, lightweight. Only issue was it smelled as if something was burning, overheating.
Written by a customer while visiting Hoover
Posted by: Amen212
from Lodi, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is by far once of the best portable cleaner I have owned. It has made my life so much easier. With 3 kids, you will always have stains, spills and more... This machine cleans it all. Excellent!!!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Meka
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is by far one of the best products I've used in quite some time. The removal of stubborn stains is a breeze paired with a cleaning solution. It's so easy to set up and use. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
Waste of money
on April 7, 2024
Posted by: mikesbiken
from Rochester, MN
Purchased a couple years ago to clean fabric headboard and couch cushions. I cleaned and stored it as recommended. Tried using it today and it won't pump cleaning solution through the wand. Now I'm back to a recycled squirt bottle and a shop vac. Was not worth the money.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 16, 2024
Thank you for taking the time to share your feedback. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Dusty
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleaned my vehicle my Upholstery, spot cleaned my living room furniture.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
3
It works but it heats up
on April 4, 2024
Posted by: Lourdes Nieto
from Hemet
To be honest it works my only complain is that it heats up I'm not sure if that's normal? So I have to be pausing I wish it would heat up that way I can speed on deep cleaning days.
Response from HooverBy hooverpwr, hooverpwr, April 10, 2024
Thank you for taking the time to share your feedback regarding your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We are sorry to hear you are not entirely satisfied with your purchase. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Terrible
on April 1, 2024
Posted by: Squirt
from Waterford,Wi
I was so excited to use my cleanslate and it won't pump any water out. I tried the trouble shooting steps and still nothing. I am very appointed.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 5, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
2
Stopped spraying water
on March 28, 2024
Posted by: Cathy
from Montrose Co
Only used a few times before it stopped spraying. Looked up and tried all the trouble shooting and nothing worked. I have a practically new machine that I can't even use. The few times I did use it was pretty decent. Worked well on arm chairs.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 2, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover