Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(656 Reviews)
Rating breakdown 656 reviews
5 Stars
462
4 Stars
81
3 Stars
27
2 Stars
21
1 Star
65
81%of customers recommend this product.
(
292 out of
361)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
3
It works but it heats up
on April 4, 2024
Posted by: Lourdes Nieto
from Hemet
To be honest it works my only complain is that it heats up I'm not sure if that's normal? So I have to be pausing I wish it would heat up that way I can speed on deep cleaning days.
Response from HooverBy hooverpwr, hooverpwr, April 10, 2024
Thank you for taking the time to share your feedback regarding your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We are sorry to hear you are not entirely satisfied with your purchase. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Terrible
on April 1, 2024
Posted by: Squirt
from Waterford,Wi
I was so excited to use my cleanslate and it won't pump any water out. I tried the trouble shooting steps and still nothing. I am very appointed.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 5, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
2
Stopped spraying water
on March 28, 2024
Posted by: Cathy
from Montrose Co
Only used a few times before it stopped spraying. Looked up and tried all the trouble shooting and nothing worked. I have a practically new machine that I can't even use. The few times I did use it was pretty decent. Worked well on arm chairs.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 2, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Sam
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleaned up a mess on a chair and was easy to use. I like the cleanup tool for the hose, my old cleaner's hose would smell and be hard to clean.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: henry
from walker michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] i have a male dog that likes marking his territory on my lift chair so i cleaned it with that and it took most of the smell out just got to get him to stop marking his territory
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Yen
from Miami, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with my machine. I've reffered it to many family members.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Cat
from Chicago IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently purchased the new Hoover vacuum machine, and I must say, I'm thoroughly impressed. Not only does it excel at cleaning floors, but it works wonders on upholstery as well. I decided to put it to the test on my sofas, which were in desperate need of some TLC. After just one session, they emerged looking beautiful, rejuvenated, and spotless. I was so impressed with the results that I even documented the process on TikTok, showcasing how the Hoover effortlessly tackled dirt and grime, leaving my sofas looking brand new. If you're in the market for a powerful and versatile vacuum cleaner, I highly recommend giving the Hoover a try. It's a game-changer!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
I would not buy this product again
on March 20, 2024
Posted by: Tonya
from Dallas, TX
I have lived by Hoover carpet cleaner and have never had any problem until I purchase this spot cleaner. I've used it twice and the sprayer no longer works, which means the cleaner is no longer working
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, March 26, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover