Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(650 Reviews)
Rating breakdown 650 reviews
5 Stars
461
4 Stars
80
3 Stars
26
2 Stars
21
1 Star
62
81%of customers recommend this product.
(
290 out of
356)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Posted by: Naomi
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a good product overall. Strong suction & cleans stains really well. Easy to clean when you're finished and has a bag for all the attachments. The sprayer isn't good though. It leaks & the water doesn't really "spray" out of it. It moreso pours out so some sections of the area you are cleaning gets more wet than other places & when I'm trying to just clean the area, water is still leaking out of it.
Response from HooverBy hooverpwr, hooverpwr, January 28, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Stephanie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works well, only issue I have is the sprayer part. It doesn't spray well at all it's more like a stream here and there and not a misting. But it has great suction. So we ended up having to saturate because of the sprayer.
Response from HooverBy hooverpwr, hooverpwr, April 15, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your clean slate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Vickere
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've only used it once, but it was for a pretty messed up carpet that took quite a lot of cleaning power. This little Hoover did a great job! I'm also REALLY appreciative that the cleaning solution is *unscented* and the added scent comes in a separate package so it's easy to skip!
Written by a customer while visiting Hoover
Customer Rating
1
Does not work
on April 24, 2024
Posted by: Fed up
from Fall city washington
Verified Purchase:No
It stopped sucking through the hose 45 min into my first use
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, May 10, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Raquel
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have done two rooms and two sets of stairs with this light weight cleaner, in a couple of days. I use the solution that came with it and it was magic. My carpet looked new again. I bought the bigger bottle to continue cleaning right away. Way better than having an stranger in my home and having to put everything away for them to clean.
Written by a customer while visiting Hoover
Posted by: Buns
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] This did okay on house carpet but the nozzle was so large that it was hard to conform to a car seat.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, November 29, 2023
Thank you for taking the time to share your feedback regarding your CleanSlate Pet. We are sorry to hear that you are not completely satisfied with your purchase. If you require additional customer service, please do not hesitate to contact us at Hoovercustomersupport@ttifloorcare.com so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Tea
Written by a customer while visiting Hoover
Posted by: Nancy
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this primarily to clean basement stairs carpet. Machine worked well and carpet looks much better. Decided to do some bedroom area rugs as well and very pleased with the results.
Written by a customer while visiting Hoover
Posted by: BigRick
from Los osos
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great little spot vacuum. Used it to clean up after my aging dog and it worked great.
I would recommend this to a friend!
Written by a customer while visiting Hoover