Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
465
4 Stars
81
3 Stars
28
2 Stars
23
1 Star
69
80%of customers recommend this product.
(
295 out of
368)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
3
4th Ckeanslate purchased
on January 29, 2025
Posted by: Texgal
from Portland, Texas
I like the way it performs. I use at least2-3x/wk, but every machine has a hose that eventually splits open. Can't replace hose because of way it is constructed ((part of main unit; not detachable). I think house becomes brittle after a few months.
Response from HooverBy hooverpwr, hooverpwr, February 6, 2025
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate hose. We want to ensure that you are getting the best product performance and would like to provide you with the hose part information. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
2
Would not buy again
on January 20, 2025
Posted by: deyohe
from York, Pa
After using only 3 times the vacuum hose broke. Tried to order a replacement for a 3rd of the cost of the machine and sold out. That tells me that it must be a known issue.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, January 23, 2025
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate hose . We want to ensure that you are getting the best product performance and would like to provide you with some assistance. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
3
Awesome.........when it works!
on January 4, 2025
Posted by: Judi
from Parker CO
I have two dogs and two kids and bought the Hoover clean slate to clean up occasional accidents from the dogs and particularly dirty spots on rugs. When I first used it, it did a great job cleaning up the messes with little residue although the wand was leaking water somewhat was able to manage it. I haven't used it for a couple of months and now it will not spray at all, which is super frustrating, which is why I gave it three stars. It's very lightweight and convenient to move from room to room, but I do think that the sprayer has been an issue with a number of other reviews and Hoover should do more work to ensure that they are selling a quality product that is reliable.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, January 7, 2025
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Terrible Product Worthless
on December 15, 2024
Posted by: FAB
from Miami Florida
I bought the device 1 year ago and used it 3 times to clean stains on my sofa. The device stopped working, it doesn't turn on, it makes strange noises and left the sofa half-finished.Terrible, a very poor quality product and they have disappointing customer service, although they are very quick to receive purchase orders. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
1
CleanSlate Pet Spot Cleaner + Oxy Formulas Bundle
on December 15, 2024
Posted by: FB
from Miaim FL.
I bought this device after seeing its advertisement on YouTube (CleanSlate Pet Spot Cleaner) I have 1 dog and a cat, I usually clean my sofa every 3 months, I bought the machine on November 11th of last year, that is, this would be the fourth time I have used it, while I was using the device, it stopped working, it stopped, and it did not turn on again, the motor makes strange noises, and it does not suck, I would like help as soon as possible, just like they do to sell, today is Sunday, and if you want to buy the (Call your action) there is an excellent sales strategy, but the customer service is terrible, I was attended by a chat bot that I have also entered the serial number 20 times and it always tells me that it is wrong. I need an answer or my money back, this is really disappointing. Sincerely. Facundo Bustos from Miami FL
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
1
Do NOT Buy
on December 9, 2024
Posted by: Ash
from Whiteland, IN
This was purchased for me as a gift in 2022, it randomly stopped working a year later so Hoover sent me a replacement. Well, it's been another year and the hose has completely ripped open. All I use this for is cleaning my couch and small messes. Absolutely NO reason it should completely RIP. This product is cheaply made and I will NEVER buy from Hoover. Ever. Don't waste your money.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
5
Excellent cleaner
on October 26, 2024
Posted by: Rich
from Hanover PA
My stairs to the basement were a complete mess due to me tracking up dirt from the garage. I use this product and it did a great job on my steps as seen by the photos below (before and after)
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
About hoover cleanslate plus fh14050 or fh1400
on October 15, 2024
Posted by: MUMIN
from TÜRKİYE
Hi. I found your address on the Hoover website.I want to buy hoover cleanslate fh14050 or fh1400 from America. But I will use it in Turkey. There will be a difference in wattage. In Turkey, it is 220 watts. What are the electrical values of the device? Can u help me please. MÜMİN ALADAĞLI +90 507 297 89 07
I would recommend this to a friend!
Written by a customer while visiting Hoover