Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(653 Reviews)
Rating breakdown 653 reviews
5 Stars
462
4 Stars
80
3 Stars
26
2 Stars
21
1 Star
64
81%of customers recommend this product.
(
291 out of
359)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
2
No I would not buy this product again
on April 25, 2023
Posted by: JC Dog Owner
from Michigan
Verified Purchase:No
I have used the product for your typical cleaning of spills, pet messes and the like. The hose split open in two places within 3 months of owning it. You do not offer the option for a replacement hose and when I tried to use your "chat with an expert" it would send me into a loop with a pop up to pick a generic topic. It cleans well, but again, unless you made it to replace the hose, it is junk.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 30, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Stopped working after 6 months
on February 20, 2023
Posted by: sunshine
from Undisclosed
Verified Purchase:No
The product no longer works the solution will no longer come out the noozle no matter what trouble shooting steps I try. Will never buy another hoover product!!
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, February 24, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Leonard
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] The machine is a wonder to work with, the larger shampoo head is great, cleans larger areas faster. Really happy with my purchase.
Written by a customer while visiting Hoover
Customer Rating
5
Best carpet cleaner by far!!
on January 22, 2024
Posted by: Jess
from Waxhaw
Verified Purchase:No
This product is an absolute dream. I have had a stain on my carpet for over three years. I used this product and within minutes the stain was removed. Would definitely recommend and repurchase!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Sarah
from Philadelphia, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The videos that are all over Instagram do not show reality. The spray sprays a tiny bit of water and you would have to dump the endure bucked of water on the spot to have all of that water sucked up.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 19, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Joann
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Gave this product the big test the first time I used it - cleaning my vehicle.It passed the test with flying colors. Great on vehicle carpets, upholstery and headrests. Cleaners that came with the Hoover smell good too. Definitely recommend and like the extra cleaning products that came with it.
Written by a customer while visiting Hoover
Posted by: Linda
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have 2 dogs and 1 cat. One dog will pee inside even after she's been outside and does her business. This portable cleaner is very easy to use and it works as good as an upright. I've tried other types of portable cleaners and this one beats them all. I'm glad I bought it
Written by a customer while visiting Hoover
Posted by: Richard
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased this product as we were tired of using the bigger carpet cleaner for the dog messes on the carpet. This unit is perfect for quick and easy clean-up.
Written by a customer while visiting Hoover