Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(656 Reviews)
Rating breakdown 656 reviews
5 Stars
462
4 Stars
81
3 Stars
27
2 Stars
21
1 Star
65
81%of customers recommend this product.
(
292 out of
361)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
1
I would NOT buy this product again
on August 6, 2024
Posted by: ccj
from Undisclosed
I literally used the machine about 4x. I haven't used it for a while, but I am meticulous about cleaning the machine upon every use. Now, the sprayer will not work. I addressed the Troubleshooting, and nothing has worked. I guess it's going into the garbage, along with my purchase price + tax. There is nothing worse than spending good money on something that only lasts a few months.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, August 9, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Leothehandcleaner
from Denver, Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it to clean a paper stain, 20 minutes in stops sucking and only makes motor noise. Turned off hoping next day it would fix itself and nothing. Had to clean everything by hand which defeats the purpose of this purchase. So upset
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, August 7, 2024
Thank you for taking the time to share your feedback. We apologize you are having clog / suction issues. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Broke after one use.
on July 7, 2024
Posted by: C
from Whittier, CA
I used this on a set of couches and it worked okay. Went to try it on my in laws couches and the sprayer for the solution wouldn't work, had to wash with a cloth and vacuum up the water which defeats the whole purpose of buying this.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, July 12, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Jim in Virginia
from Winchester, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Spot Cleaner works very well. We had several urine spots from our two dogs. The CleanSlate Pet Carpet spot cleaner mad the clean up job much easier, even though toe stains had been on the carpet for a few months. My only complaint is that the hose seemed too short making turning the unit around to shine the light on the unit difficult to use and clean at the same time. Clean up of the equipment was easy and the instructions were clear.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
Hose Broke After 5 Months
on May 26, 2024
Posted by: GoldenDoodleMama
from Green Bay, WI
I'm really like Hoover's Pet Spot cleaner, HOWEVER, considering the price I paid and how frequently I've used it, the hose shouldn't have already broken (within the first 5 months of ownership). I'm extremely disappointed with the product's quality.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, June 4, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
4
10/10 would recommend
on May 16, 2024
Posted by: H.M.
from Robbinsdale, MN
I have a cat who likes to barf under my bed, and a new puppy, and let me tell you, this thing is GREAT! It took up old spots, new spots, and even cleaned my upholstered storage bench. It's powerful, quick and easy to use and lightweight/portable. The only thing stopping me from giving it 5 stars is sometimes the trigger that sprays the solution gets stuck and I end up spraying extra solution all over the place. But as stated, it's easy to suck up! Really does a great job, and it's definitely worth the money. I should be getting my deposit back this time!!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: NV
from Buford, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was so excited about my Hoover but it stopped working after two uses. I have dogs and cleaned some small areas and when I went to use it again it was not sucking up.
Response from HooverBy hooverpwr, hooverpwr, May 10, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your Cleanslate Plus. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Nate
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have suede furniture and never thought I can clean it without ruining it. The Hoover upholstery cleaner, definitely outdid itself. It got rid of all the stains and my furniture looks brand new after 15 years of not cleaning it. I definitely recommend this product
I would recommend this to a friend!
Written by a customer while visiting Hoover