Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
465
4 Stars
81
3 Stars
28
2 Stars
23
1 Star
69
80%of customers recommend this product.
(
295 out of
368)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
1
Not working after one use
on April 18, 2025
Posted by: Cathy
from Colorado
Gender:Female
Used it once on a simple small spot, worked great. Went to use it again and it will not spray out the water/soap solution. There is no clog, no disconnect, so the issue seems to be with the pump mechanism. Pretty disappointed and upset that my money was wasted.
No, I would not recommend this to a friend.
Response from HooverBy The Hoover Team, April 21, 2025
Thank you for taking the time to share your feedback regarding your Hoover CleanSlate Pet Carpet and Upholstery spot cleaner. We want to ensure that you are getting the best product performance and would like to provide you with troubleshooting steps. Please visit our Hoover Support page https://hoover.com/pages/product-support-library to access our video library and get further assistance.
Written by a customer while visiting Hoover
Posted by: Meg R
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great little machine with exceptional suction power! It is easy to store because of its small size, too.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
Wish I could kiss everyone who designed this thing
on March 1, 2025
Posted by: Poopcat4
from San Diego
Having a cat with sever incontinence while renting an apartment with mostly carpet is not for the weak. This thing has saved our security deposit and our sanity. 10/10 buy this if you have messy cats.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
3
Weak hose
on February 28, 2025
Posted by: Kbuck
from Strafford mo
The hose broke after about two months. The rest of the machine is really good.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
2
If you use this a lot, it will break sooner than later.
on February 27, 2025
Posted by: Bud
from Lancaster, New York
I bought this machine to have something small and portable to clean up pet messes. It worked great at first, the suction is amazing. But after a few weeks, the trigger switch for the solution to come out sticks in. So now when I use it, I have to mess with it to release the trigger. Then, yesterday when I used it, there was no suction and I noticed the hose had a split in it. So after a little over a month and a half I cannot use machine. The design and materials used on this is horrible. Would not buy this again.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, March 1, 2025
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. A member of our Customer Experience Team will be reaching out to you regarding this matter. ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
3
Works well, but has some flaws
on February 19, 2025
Posted by: Dot Matrix
from Lawrence, KS
It cleans as it should. But the dirty tank does not hold the same amount t of liquid as the clean tank. So before you use up all of the clean liquid, you have to stop and empty it. Very annoying. And, the top of the dirty tank is not easy to remove. U
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
4
Works/worked Great until Lid broke
on February 12, 2025
Posted by: Pat
from Connecticut
Used a few dozen times, always worked great, but with the routine cleaning tasks the tab on the clear plastic lid on the 7" brush snapped off and I can't find anywhere to replace it. Using duct tape in a janky manner to keep it alive but pretty disappointed I can find a replacement for nearly everything else except for the most touched component.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
Absolutely Not
on February 4, 2025
Posted by: Ted G
from Texas
Bought and used only for a few stains. Did decent ( not great ) by the 4th use it LEAKS EVERYWHERE when I fill the tank. Cleaner and water everywhere leading to more clean. AVOID THIS PRODUCT.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, February 9, 2025
Thanks for your feedback on the Hoover CleanSlate Pet Carpet & Upholstery Cleaner. We value quality and will get our team to look into this. In the meantime, you can visit our Hoover Support Library for videos and troubleshooting steps https://hoover.com/pages/product-support-library. A member of our Customer Experience Team will be reaching out for additional insights.- The Hoover Team
Written by a customer while visiting Hoover