Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(661 Reviews)
Rating breakdown 661 reviews
5 Stars
463
4 Stars
81
3 Stars
27
2 Stars
22
1 Star
68
80%of customers recommend this product.
(
293 out of
366)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
1
The hoses are bad
on May 19, 2025
Posted by: Rara
from Oregon
Gender:Female
I’ve had this product for a year used it maybe five times. And the hose already broke bad quality.
No, I would not recommend this to a friend.
Response from HooverBy The Hoover Team, May 20, 2025
Thank you for taking the time to share your feedback. We apologize that you are having issues with your Hoover CleanSlate Spot Cleaner. A member of our Customer Experience Team will be reaching out to you regarding this matter.
Written by a customer while visiting Hoover
Customer Rating
5
Great for handling smaller jobs
on May 17, 2025
Posted by: Coffeelover1
from NJ
purchased 1/18/2025. The unit is very handy for quickly cleaning stained carpeted sections, stairs, and autos. We like our larger Hoover Steam Cleaner for cleaning large areas but for smaller tasks, this unit is easy to pick up and move around. In addition, this unit is very easy to clean afterwards.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
Quality product
on May 16, 2025
Posted by: Izzy
This is my second purchase of the Bissell pet shampooer. It has been awesome!
Written by a customer while visiting Hoover
Customer Rating
1
Not working after one use
on April 18, 2025
Posted by: Cathy
from Colorado
Gender:Female
Used it once on a simple small spot, worked great. Went to use it again and it will not spray out the water/soap solution. There is no clog, no disconnect, so the issue seems to be with the pump mechanism. Pretty disappointed and upset that my money was wasted.
No, I would not recommend this to a friend.
Response from HooverBy The Hoover Team, April 21, 2025
Thank you for taking the time to share your feedback regarding your Hoover CleanSlate Pet Carpet and Upholstery spot cleaner. We want to ensure that you are getting the best product performance and would like to provide you with troubleshooting steps. Please visit our Hoover Support page https://hoover.com/pages/product-support-library to access our video library and get further assistance.
Written by a customer while visiting Hoover
Posted by: Meg R
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great little machine with exceptional suction power! It is easy to store because of its small size, too.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5
Wish I could kiss everyone who designed this thing
on March 1, 2025
Posted by: Poopcat4
from San Diego
Having a cat with sever incontinence while renting an apartment with mostly carpet is not for the weak. This thing has saved our security deposit and our sanity. 10/10 buy this if you have messy cats.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
3
Weak hose
on February 28, 2025
Posted by: Kbuck
from Strafford mo
The hose broke after about two months. The rest of the machine is really good.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
2
If you use this a lot, it will break sooner than later.
on February 27, 2025
Posted by: Bud
from Lancaster, New York
I bought this machine to have something small and portable to clean up pet messes. It worked great at first, the suction is amazing. But after a few weeks, the trigger switch for the solution to come out sticks in. So now when I use it, I have to mess with it to release the trigger. Then, yesterday when I used it, there was no suction and I noticed the hose had a split in it. So after a little over a month and a half I cannot use machine. The design and materials used on this is horrible. Would not buy this again.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, March 1, 2025
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. A member of our Customer Experience Team will be reaching out to you regarding this matter. ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover