Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(661 Reviews)
Rating breakdown 661 reviews
5 Stars
463
4 Stars
81
3 Stars
27
2 Stars
22
1 Star
68
80%of customers recommend this product.
(
293 out of
366)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Posted by: luz
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm still waiting on my cleaning supplies bundle. I would like a respond .
Response from HooverBy hooverpwr, hooverpwr, December 8, 2022
Please be on the lookout for an email from hooversupport.com regarding your order. Thank you-The Hoover Team.
Written by a customer while visiting Hoover
Posted by: Renee
from The Colony, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was so excited to receive this but so sad when I used it and the sprayer wouldn't spray the water properly but more like heavy drips instead of a steady spray. I really had high hopes for this smaller sized steam cleaner. So sad! I have, however, owned several other Hoover products and this is the first time have had any issues.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 8, 2022
Thank you for taking the time to share your feedback. We apologize you are having issues with your Hoover Clean Slate Plus. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Mary
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was so excited to receive this but so sad when I used it and the sprayer wouldn't spray the water properly but more like heavy drips instead of a steady spray. I really had high hopes for this smaller sized steam cleaner. So sad! I have, however, owned several other Hoover products and this is the first time have had any issues.
Response from HooverBy hooverpwr, hooverpwr, December 8, 2022
Thank you for taking the time to share your feedback. We apologize you are having issues with your Hoover Clean Slate Plus. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Jack
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well for spot cleaning, and I love the extras that came in the package. I would like for there to be greater capacity, however. Even for a portable unit, the amount that it will hold before it auto-shuts off is small, only about half of the dirty water tank attached (I think it uses a float valve to shut itself off when it gets to a certain point).
Written by a customer while visiting Hoover
Customer Rating
1
Never received item, terrible customer service solutions
on November 30, 2022
Posted by: Kevin
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hoover says item was delivered but never got it. Correspondance with company lead no where. Now I'm out the both on a vacuum and the funds
Response from HooverBy hooverpwr, hooverpwr, December 8, 2022
Your items were delivered on 11/04/22. Thank you for taking the time to share your feedback regarding your order. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Jennifer
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine not only does an amazing job but the convenience and design are so easy to use. A
Written by a customer while visiting Hoover
Posted by: Pet Owner
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine not only does an amazing job but the convenience and design are so easy to use. A
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Samantha
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] With my second time using this product and it started leaking from the dirty solution tank. The seal from hose to tank is faulty and poorly made.
Response from HooverBy hooverpwr, hooverpwr, December 8, 2022
Thank you for taking the time to share your feedback. We apologize you are having issues with your Hoover CleanSlate Plus. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover