Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3 out of 5
4.3
(666 Reviews)
Open Ratings Snapshot
Rating breakdown 666 reviews
5 Stars
465
4 Stars
81
3 Stars
28
2 Stars
23
1 Star
69
80%of customers recommend this product. 
(
295 out of 368
)
Best Buy Privacy Policy
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
5 out of 5
5
so far so good
on December 6, 2022
Posted by: Brandon
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this specifically for a few stains that my 2 year old created. I have use on a rug, carpet and some furniture. So far it has worked very well.
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Perfect furniture and rug cleaner
on December 3, 2022
Posted by: Becky
from Natalia Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] With two dogs who have couch privileges I really them deep cleaned. This unit did an excellent job. The couch looked new afterwards. So glad I bought it. The customer service was exceptional as well.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Perfect furniture and rug cleaner
on December 3, 2022
Posted by: Rebecca
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] With two dogs who have couch privileges I really them deep cleaned. This unit did an excellent job. The couch looked new afterwards. So glad I bought it. The customer service was exceptional as well.
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Love it
on December 2, 2022
Posted by: Tatum
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Recently downsized to an RV and it's the perfect size. Works great. Great suction and easy to clean.
Written by a customer while visiting Hoover
Customer Rating
1 out of 5
1
Haven't been able to use it
on December 2, 2022
Posted by: Jonathan
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have not received the cleaning solution that was supposed to come in the bundle. I have reached out to Hoover with no response. Hopefully I can get the issue resolved and change my 1 star into a 5
Response from HooverBy hooverpwr, hooverpwr, December 8, 2022
Thank you for reaching out regarding your Hoover Cleaning solution. I see you have spoken with an agent and another order was placed. Thank you-The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1 out of 5
1
Sprayer doesn't work properly
on December 1, 2022
Posted by: Renee
from The Colony, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was so excited to receive this but so sad when I used it and the sprayer wouldn't spray the water properly but more like heavy drips instead of a steady spray. I really had high hopes for this smaller sized steam cleaner. So sad! I have, however, owned several other Hoover products and this is the first time have had any issues.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 8, 2022
Thank you for taking the time to share your feedback. We apologize you are having issues with your Hoover Clean Slate Plus. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
4 out of 5
4
Good performance
on December 1, 2022
Posted by: Jack
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well for spot cleaning, and I love the extras that came in the package. I would like for there to be greater capacity, however. Even for a portable unit, the amount that it will hold before it auto-shuts off is small, only about half of the dirty water tank attached (I think it uses a float valve to shut itself off when it gets to a certain point).
Written by a customer while visiting Hoover
Customer Rating
1 out of 5
1
I didn't get the cleaning supplies!
on December 1, 2022
Posted by: luz
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm still waiting on my cleaning supplies bundle. I would like a respond .
Response from HooverBy hooverpwr, hooverpwr, December 8, 2022
Please be on the lookout for an email from hooversupport.com regarding your order. Thank you-The Hoover Team.
Written by a customer while visiting Hoover
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