Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
465
4 Stars
81
3 Stars
28
2 Stars
23
1 Star
69
80%of customers recommend this product.
(
295 out of
368)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Posted by: Johnny
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used it 3 times already since I've bought it a couple weeks ago. I've cleaned stains from my couch to the dog throw up on the rug and carpet. This thing rocks. Pro tip - don't be lazy and clean the nozzle/house with water from your sink right after use and it'll be clean and ready for use next time.
Written by a customer while visiting Hoover
Customer Rating
3
It's no where near the professional cleaner
on December 21, 2022
Posted by: Masha
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's just ok. You have to find the right angle for the attachment to suck out the moisture and the spray works as if it's clogged on a very first use. It mostly drips then sprays the solution. The cleaning of the hose is designed well, but the part that attaches to the hose to do the hose cleaning, doesn't even go in fully. Overall, it does what it is supposed to do, but not as well. This is definitely for small messes and for larger more involved cleaning, you probably want to rent out a commercial unit.
Response from HooverBy hooverpwr, hooverpwr, December 24, 2022
Thank you for taking the time to share your feedback regarding your CleanSlate Plus Carpet & Upholstery cleaner. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Tony
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was a kit of several items, the unit itself and cleaning solutions. The little cleaner is great. I already have a hover upright cleaner so this was a great add-on for smaller areas. Iv'e used it several times on chairs, my vehicle seats and spot treatments on the carpet. It works great. The hose cleaner attachment is a nice idea.
Written by a customer while visiting Hoover
Customer Rating
3
Not as much suction power as I expected
on December 20, 2022
Posted by: Zoe
from Keizer, Oregon
I was so excited to put this spot cleaner to use. I did a lot of research before purchasing the Cleanslate. I expected more suction power, it leaves the cleaned area much wetter than I expected.
Response from HooverBy hooverpwr, hooverpwr, December 24, 2022
Thank you for taking the time to share your feedback regarding your Clean Slate Plus. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Horrible product. Do not recommend!!
on December 18, 2022
Posted by: ChicinLA
from Los Angeles, CA
BEWARE They are removing one star reviews!!! This is my second post. The Hoover CleanSlate Portable Carpet Cleaner did absolutely nothing for my carpet. It did not clean my carpet nor did it remove any stains. Horrible product. ITS GARBAGE. SAVE YOUR MONEY. DO NOT BUY. When I called Customer Service, I received a message that they're closed and to call during business hours. I called four times between 1pm-4pm EST (business hrs), and did not reach anyone at all. Because of the horrible product and the poor customer service, I will NEVER purchase a Hoover product again. Since I will not pay $50 out of my own pocket to return it, its going in the garbage. Its so bad that its not worthy of a donation! DO NOT RECOMMEND.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 21, 2022
Thank you for taking the time to share your feedback regarding your Hoover CleanSlate Plus. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Worst product ever! Do not recommend
on December 18, 2022
Posted by: ChicinLA
from Los Angeles, CA
The Hoover CleanSlate Portable Carpet Cleaner did absolutely nothing for my carpet. It did not clean my carpet nor did it remove any stains. Horrible product. ITS GARBAGE. SAVE YOUR MONEY. DO NOT BUY. Poor Customer Service. DO NOT RECOMMEND.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 21, 2022
Thank you for taking the time to share your feedback regarding your CleanSlate Plus Pet Carpet & Upholstery cleaner. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Juan
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Did some comparing on various cleaners, this seemed like the best choice. Got it, been using works great the bundle was really good and free shipping. great
Written by a customer while visiting Hoover
Posted by: Laura
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This little carpet cleaner works amazing. Removed a week old pet stain that looked ominous!
Written by a customer while visiting Hoover