Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(661 Reviews)
Rating breakdown 661 reviews
5 Stars
463
4 Stars
81
3 Stars
27
2 Stars
22
1 Star
68
80%of customers recommend this product.
(
293 out of
366)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
1
Worst product ever! Do not recommend
on December 18, 2022
Posted by: ChicinLA
from Los Angeles, CA
The Hoover CleanSlate Portable Carpet Cleaner did absolutely nothing for my carpet. It did not clean my carpet nor did it remove any stains. Horrible product. ITS GARBAGE. SAVE YOUR MONEY. DO NOT BUY. Poor Customer Service. DO NOT RECOMMEND.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 21, 2022
Thank you for taking the time to share your feedback regarding your CleanSlate Plus Pet Carpet & Upholstery cleaner. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Juan
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Did some comparing on various cleaners, this seemed like the best choice. Got it, been using works great the bundle was really good and free shipping. great
Written by a customer while visiting Hoover
Posted by: Laura
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This little carpet cleaner works amazing. Removed a week old pet stain that looked ominous!
Written by a customer while visiting Hoover
Posted by: Glenn
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hoover sent this machine via FedEx, which is the WORST shipper in the U.S. They lied and mislead me regarding status of the shipment. To this date, I have NOT received the product.
Response from HooverBy hooverpwr, hooverpwr, December 17, 2022
There were two shipments on your order and one was delivered on 11/22/2022 and the other on 11/26/22. Warm Regards-The Hoover Team
Written by a customer while visiting Hoover
Posted by: Bryan
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best purchase I have made all year... amazing little cleaning machine and best price for your bang... I was surprised at just how good this handled worked on everything from hardwood floors to tile to upholstery in my car.... I would definitely be buying more Hoover products and telling everyone to buy Hoover products from now on
Written by a customer while visiting Hoover
Posted by: Lamia
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really happy! Its easy so easy to use and really effective!
Written by a customer while visiting Hoover
Customer Rating
1
Hose tore after less than one year
on December 14, 2022
Posted by: PJ
from Surprise AZ
I was initially happy with my purchase, but after using it to clean up after my pets for less than one year, the hose tore near the sprayer. I did notice the hose itself was becoming more rigid over time, so I was not totally surprised by the hose tearing.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 17, 2022
Thank you for taking the time to share your feedback regarding your Hose. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Sarath
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Didn't clean anything as it advertised and was very difficult to return the item/get help from Hoover. Never again.
Response from HooverBy hooverpwr, hooverpwr, December 17, 2022
Thank you for taking the time to share your feedback regarding your Clean Slate Plus Carpet & Upholstery Cleaner. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover