Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(650 Reviews)
Rating breakdown 650 reviews
5 Stars
461
4 Stars
80
3 Stars
26
2 Stars
21
1 Star
62
81%of customers recommend this product.
(
290 out of
356)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
1
Broke after one use.
on July 7, 2024
Posted by: C
from Whittier, CA
Verified Purchase:No
I used this on a set of couches and it worked okay. Went to try it on my in laws couches and the sprayer for the solution wouldn't work, had to wash with a cloth and vacuum up the water which defeats the whole purpose of buying this.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, July 12, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Brady
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] It worked okay for what it was supposed to do, but it leaked so much it made a bigger mess. Used the products it suggested a x how it was suggested and the machine just kept on leaking.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, July 1, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Joe
from Battle Creek, Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife has dementia and she urinated on her chair and the floor. It did a great job cleaning it up. Also, cleaned up dog urine on the carpet.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2
Wouldn't buy this again.
on January 8, 2024
Posted by: S.J.
from Winter garden Florida
Verified Purchase:No
Worked well a couple of times but then the trigger got stuck and doesn't Spring back so it just keeps spraying water. I went to the hardware store and bought new gaskets for it but it didn't seem to help much. I also tried WD40 that didn't help either.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, January 13, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Spot Cleaner . We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
2
Loved it until I found out I can't replace the hose.
on October 13, 2023
Posted by: Minie
from Tulsa OK
Verified Purchase:No
We've only had this for a year. And now there's a rip in the hose line. Found out there's no way to replace it. Waste of money.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, October 21, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Carrie D
from Riverside, RI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I used this in my couch and it worked so well. Made it like new again! Can't wait to use it in other areas of the couch. Haven't tried it on the carpet yet. Having kids and a dog this is a must have in any house.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
I would not buy this product again/
on January 12, 2024
Posted by: ERI
from Undisclosed
Verified Purchase:No
i used this one time and it was fine, but when I tried to take off the cleaning tool to clean the hose, could not remove it.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, January 16, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: LMD
from Bettendorf, Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just tried the product and it worked super well on some carpet stains.
I would recommend this to a friend!
Written by a customer while visiting Hoover