Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(661 Reviews)
Rating breakdown 661 reviews
5 Stars
463
4 Stars
81
3 Stars
27
2 Stars
22
1 Star
68
80%of customers recommend this product.
(
293 out of
366)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
2
Broken sprayer.
on October 18, 2025
Posted by: Neil
Gender:Male
Worked a few times but then the sprayer stopped working. Would love some advice on how to fix.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, October 21, 2025
Thank you for taking the time to share your feedback regarding CleanSlate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: James
from Austin, TX
Gender:Male
Verified Purchase:Yes
I have not used this product at this time. I purchased this for emergencies. But purchased because I loved the Floormate machine.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, October 20, 2025
Thank you so much for your kind words! We're thrilled to hear you're enjoying your CleanSlate Pet. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Dirtdevil!
Written by a customer while visiting Hoover
Customer Rating
5
Works great!
on September 21, 2025
Posted by: CheSG
from Singapore
Gender:Male
There was a chocolate milk spill on the carpet.
We cleaned it in the afternoon with a damp cloth and dapped it dry with tissue.
We cleaned it in the afternoon with a damp cloth and dapped it dry with tissue.
The carpet looked clean on the surface. Then in the evening I brought the Cleanslate home and tested it. The water came out light brown.
It basically deep cleaned it.
Response from HooverBy Corinne L., Hoover Customer Support, September 22, 2025
Thank you so much for your review! We're thrilled to hear you're enjoying your CleanSlate and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
2
Great until now
on August 23, 2025
Posted by: Ginger
from Nc
Gender:Female
I've had this about a year, its great for small areas and rugs. I've used it maybe once or twice a month when I regularly clean my stairs. It was great up until now, had to clean up after my cat this morning and as soon as I plug this in it starts making an awful noise and smoking. Had to clean with a brush and solution mix and now my house smells like hot plastic
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, August 26, 2025
Thank you for taking the time to share your feedback regarding your CleanSlate Pet Carpet & Upholstery. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
junk
on August 22, 2025
Posted by: fastimes
from Kentucky
Gender:Female
Bought in april,used once and already quit spraying solution quality hoover product as always
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, August 26, 2025
Thank you for taking the time to share your feedback regarding your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Faith
from Morgantown, WV
Gender:Female
Verified Purchase:Yes
Love this shampooer. Works well and is compact for smaller spaces. Easy to handle, clean, and transport. With three cats it helps to maintain the cleanliness of the home.
I would recommend this to a friend!
Response from HooverBy The Hoover Team, June 27, 2025
Thank you so much for your kind words! We're thrilled to hear you're enjoying your Hoover CleanSlate Pet Carpet & Upholstery Spot Cleaner. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
1
Fun while it lasted
on May 24, 2025
Posted by: Kara1
from Holland, Ohio
Gender:Female
I warn anyone who purchases this product to NOT wrap the hose around the cleaner because it will crack and you will lose all your suction. I have to now replace the hose and I’ve maybe used it 5 times. Pretty sad. 😔
Response from HooverBy Corinne L., Hoover Customer Support, May 28, 2025
Thank you for taking the time to share your feedback regarding your Hoover CleanSlate Pet Carpet. We want to ensure that you are being assisted with this issue. Please get in touch with our customer service for assistance by dialing 1-800-944-9200. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Cheaply made
on May 20, 2025
Posted by: Aryka
from Evansville Indiana
Gender:Female
It would work good if it didn't constantly have an issue ive only had it a yr and I don't use it alot but the hose tore fixed that now the on and off switch for the water is sticking so it doesn't sraying water im tired of the thing and ready to throw it away
No, I would not recommend this to a friend.
Response from HooverBy The Hoover Team, May 21, 2025
Thank you for taking the time to share your feedback. We’re sorry to hear you're experiencing issues with your Hoover CleanSlate Pet Carpet & Upholstery Spot Cleaner
A member of our Customer Experience Team will be reaching out to you shortly to help resolve the matter.
A member of our Customer Experience Team will be reaching out to you shortly to help resolve the matter.
Written by a customer while visiting Hoover