Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(661 Reviews)
Rating breakdown 661 reviews
5 Stars
463
4 Stars
81
3 Stars
27
2 Stars
22
1 Star
68
80%of customers recommend this product.
(
293 out of
366)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Posted by: shannon
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] My son has one and we used it to clean our couch. Did an excellent job of cleaning and getting pet odor out. So my wife demanded we get one. I ordered it and got it right away and she has not even taken it out of the box, so I'm glad it is small cause it doesn't take up much space. Looking forward to her using it soon.
Written by a customer while visiting Hoover
Posted by: Sara
from MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I chose this over the bissell little green because it was easier to clean and I have the bissell pet pro Revolution carpet cleaner and cleaning everything is exactly why I never want to use it. The cleanslate works well but I wish it was more obvious that this does not heat up. I read several reviews i other sites to compare the two cleaners and even reading through the description on Hoover's website it's not actually addressed that this doesn't heat up. So needless to say like most carpet cleaners, I expected it to heat up the water. After searching online to find if it heated the water before I called to complain about receiving a broken product- I saw that it didn't heat up. We have very hot water in our utility sink so I use that to fill it and it works well with the oxyclean remover. It didn't work well with just the hot water though. Although it works for me, I'm not sure that will be the case for everyone and believe the descriptions should include this information to manage consumer's expectations.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Sara
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I chose this over the bissell little green because it was easier to clean and I have the bissell pet pro Revolution carpet cleaner and cleaning everything is exactly why I never want to use it. The cleanslate works well but I wish it was more obvious that this does not heat up. I read several reviews i other sites to compare the two cleaners and even reading through the description on Hoover's website it's not actually addressed that this doesn't heat up. So needless to say like most carpet cleaners, I expected it to heat up the water. After searching online to find if it heated the water before I called to complain about receiving a broken product- I saw that it didn't heat up. We have very hot water in our utility sink so I use that to fill it and it works well with the oxyclean remover. It didn't work well with just the hot water though. Although it works for me, I'm not sure that will be the case for everyone and believe the descriptions should include this information to manage consumer's expectations.
Written by a customer while visiting Hoover
Posted by: John
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This thing blew my mind. So simple to setup and the amount of extra prices or adapter heads really work well. I'm amazed.
Response from HooverBy hooverpwr, hooverpwr, February 3, 2023
Thank you for taking the time to share your feedback. If you require customer service support, please feel free to reach out to us ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Darryl
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm satisfied with the suction power of my Clean Slate, but I dislike the water containers capacity. It is great for small jobs, but requires extra work when you have to keep refilling and draining the waste. I'd recommend it because it has cleaning power that you can see and it is versatile.
Response from HooverBy hooverpwr, hooverpwr, January 31, 2023
Thank you for taking the time to share your feedback. If you require additional customer service support, please feel free to reach out to us ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Elizabeth
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] The water/soap container leaks everywhere. I regret this purchase.
Response from HooverBy hooverpwr, hooverpwr, January 28, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your Clean Slate Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Yaitza
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This it's 10 out of 10. Love it my sofa it's back to new .
Response from HooverBy hooverpwr, hooverpwr, January 28, 2023
Thank you for taking the time to share your feedback regarding your Clean Slate. If you require additional customer service support, please feel free to reach out to us ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Naomi
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a good product overall. Strong suction & cleans stains really well. Easy to clean when you're finished and has a bag for all the attachments. The sprayer isn't good though. It leaks & the water doesn't really "spray" out of it. It moreso pours out so some sections of the area you are cleaning gets more wet than other places & when I'm trying to just clean the area, water is still leaking out of it.
Response from HooverBy hooverpwr, hooverpwr, January 28, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover