Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
465
4 Stars
81
3 Stars
28
2 Stars
23
1 Star
69
80%of customers recommend this product.
(
295 out of
368)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
1
Stopped working after 6 months
on February 20, 2023
Posted by: sunshine
from Undisclosed
The product no longer works the solution will no longer come out the noozle no matter what trouble shooting steps I try. Will never buy another hoover product!!
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, February 24, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: maria
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great Hoover, I have a puppy who's in training to use the bathroom outside. makes a mistake in the house, The Hoover takes the stains out instantly.
Written by a customer while visiting Hoover
Posted by: Jeff
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent scrubbing and suction. Beyond my expectations!
Written by a customer while visiting Hoover
Customer Rating
1
Absolutely awful
on February 8, 2023
Posted by: Honest reviewer
from Cleveland
This machine will clog and will not clear itself. Lasts the 90 days the warranty is covered then will die. Hoover really let's you down and this will waste your money. Absolute let down of a machine. You would be better off buying a scrub brush than this waste.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, February 12, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your Cleanslate Plus. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
2
I would not recommend this product
on February 5, 2023
Posted by: Dawn
from Ormond Beach FL
This machine is great at putting water down, not so great at sucking it up. Chair will most likely take a long time to completely dry out. Water doesn't heat so you're not actually getting a steam cleaned surface. I will be returning it. Not impressed
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, February 7, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your Clean Slate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: shannon
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] My son has one and we used it to clean our couch. Did an excellent job of cleaning and getting pet odor out. So my wife demanded we get one. I ordered it and got it right away and she has not even taken it out of the box, so I'm glad it is small cause it doesn't take up much space. Looking forward to her using it soon.
Written by a customer while visiting Hoover
Posted by: Sara
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I chose this over the bissell little green because it was easier to clean and I have the bissell pet pro Revolution carpet cleaner and cleaning everything is exactly why I never want to use it. The cleanslate works well but I wish it was more obvious that this does not heat up. I read several reviews i other sites to compare the two cleaners and even reading through the description on Hoover's website it's not actually addressed that this doesn't heat up. So needless to say like most carpet cleaners, I expected it to heat up the water. After searching online to find if it heated the water before I called to complain about receiving a broken product- I saw that it didn't heat up. We have very hot water in our utility sink so I use that to fill it and it works well with the oxyclean remover. It didn't work well with just the hot water though. Although it works for me, I'm not sure that will be the case for everyone and believe the descriptions should include this information to manage consumer's expectations.
Written by a customer while visiting Hoover
Posted by: Sara
from MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I chose this over the bissell little green because it was easier to clean and I have the bissell pet pro Revolution carpet cleaner and cleaning everything is exactly why I never want to use it. The cleanslate works well but I wish it was more obvious that this does not heat up. I read several reviews i other sites to compare the two cleaners and even reading through the description on Hoover's website it's not actually addressed that this doesn't heat up. So needless to say like most carpet cleaners, I expected it to heat up the water. After searching online to find if it heated the water before I called to complain about receiving a broken product- I saw that it didn't heat up. We have very hot water in our utility sink so I use that to fill it and it works well with the oxyclean remover. It didn't work well with just the hot water though. Although it works for me, I'm not sure that will be the case for everyone and believe the descriptions should include this information to manage consumer's expectations.
I would recommend this to a friend!
Written by a customer while visiting Hoover