Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
465
4 Stars
81
3 Stars
28
2 Stars
23
1 Star
69
80%of customers recommend this product.
(
295 out of
368)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Posted by: DOF2
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Kept seeing this used online and finally bit the bullet and purchased. Can't believe how quick and simple and then also how well this works. Compact, light, and the ability to clean the hose easily make me feel great about what I'm cleaning.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Michelle
from Mesa, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Used this in my couch and it left the couch soaked. I had to use my other older one to get the water out. Very disappointing
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 22, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Sarah
from Philadelphia, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The videos that are all over Instagram do not show reality. The spray sprays a tiny bit of water and you would have to dump the endure bucked of water on the spot to have all of that water sucked up.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 19, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Dixie
from Cambridge. Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] This appliance is perfect for cleaning up the invariable Pet messes. Much quicker and easier than pulling out the full size Carpet machine. Excellent performance. LOVE IT!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Kc
from Winter Garden
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this machine! Purchased with hopes to clean my brand new area rug my car had peed on. I was skeptical that it would get the smell out but it did!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Stephanie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works well, only issue I have is the sprayer part. It doesn't spray well at all it's more like a stream here and there and not a misting. But it has great suction. So we ended up having to saturate because of the sprayer.
Response from HooverBy hooverpwr, hooverpwr, April 15, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your clean slate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: SO
from Tampa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was a little intimidated by the packaging and the various pieces but at the end of the day, it was very easy to assemble and I was able to get it up and running quickly to clean several areas of carpets in my apt. I realized quickly that you really need to apply a lot of liquid from the device onto the carper before you start scrubbing and eventually sucking up the water. My return water was very dark. I didn't realize how dirty the area of the carpet was until after I cleaned. I have shag carpet so it was a bit harder than otherwise to get down into the fibers and clean. It took some time but it works on shag carpet for sure. Very happy with my purchase and happy that I will be able to get the spots and dirty areas out of my carpet easily now.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Carmen
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a senior dog who has a weak bladder. I had grown tired of paying to have professional cleaners come 2X per year. This device has helped our family so much by saving money, and it's easy to use. Best thing is the carpet is cleaned and there's no longer any odor.
Written by a customer while visiting Hoover