Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(661 Reviews)
Rating breakdown 661 reviews
5 Stars
463
4 Stars
81
3 Stars
27
2 Stars
22
1 Star
68
80%of customers recommend this product.
(
293 out of
366)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Posted by: Dallas
Verified Purchase:Yes
This little thing has saved me with having two puppies, and it cleans carpet spots so much better than my standup shampooer. We’ll see how it holds up over time, but so far it’s been absolutely amazing.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, May 4, 2026
Thank you so much for your review!
We're thrilled to hear you're enjoying your CleanSlate Pet and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your CleanSlate Pet and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
1
Defective solution tank
on April 7, 2026
Posted by: Defective solution tank
from Atlanta,ga
Gender:Male
Very disappointed. Started leaking and noticed the cap on the solution tank appeared deformed.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, April 14, 2026
We’re sorry to hear about your experience with the CleanSlate Pet, that’s definitely not what we expect. Please contact us at Hoovercustomersupport@ttifloorcare.com, and we’ll be happy to assist you. ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Waste of money
on February 24, 2026
Posted by: Helviticus
Gender:Female
Didn't have this thing a month and the rubber hose split. Can't rethread it either.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, March 4, 2026
Thank you for taking the time to share your feedback regarding your Hoover order. We’re very sorry to hear that the belt you received did not fit your vacuum and understand how frustrating this must be.
Please check your email for our detailed response regarding the next steps to resolve this issue. If you need further assistance, our customer support team is available to help. ~ Warm Regards, The Hoover Team
Please check your email for our detailed response regarding the next steps to resolve this issue. If you need further assistance, our customer support team is available to help. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Broken in less than 6 months
on December 22, 2025
Posted by: StephMom2022
Gender:Female
Bought one 6 months ago, only used a handful of times, and the hose is broken by the nozzle. Trash.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
1
on December 15, 2025
Posted by: Anonymous
from Michigan
Gender:Male
Used it maybe half a dozen times. The sprayer quit working and it leaks out of the bottom.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, December 19, 2025
Thank you for taking the time to share your feedback regarding CleanSlate Pet Carpet & Upholstery. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
4
Great product but need a part I can't find
on December 8, 2025
Posted by: Ammm
from Alaska
Gender:Female
Happy with my product. Only complaint is finding some parts. I need the tanks cap that screws in and lets us turn it upside down to attach for using the water and solution to drip into the tank. The website only shows the tank for sale.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, December 9, 2025
Thank you for sharing your feedback — we’re glad to hear you’re happy with your product! For the cap you’re looking for, please give our Customer Care Team a call at 800-944-9200 so we can help you find the correct replacement part. Warm regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
I really wanted to like this...
on November 14, 2025
Posted by: Bleh
from Michigan
Gender:Female
The suction works great don't get me wrong. The suction is 10/10 and sucks up alot of water. However, the sprayer doesn't work or spray and instead just leaks and pours cleaner everywhere. At first I thought it was user error but I think I just got a defective machine... it's a shame really..
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, November 19, 2025
Thank you for taking the time to share your feedback regarding CleanSlate Pet Carpet & Upholstery. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5
Great product!
on October 25, 2025
Posted by: Vickie
Gender:Female
I purchased this two years ago and it still works so well. Especially great for carpets with pet messes.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, October 28, 2025
Thank you so much for your review!
We're thrilled to hear you're enjoying your CleanSlate and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your CleanSlate and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover