Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
465
4 Stars
81
3 Stars
28
2 Stars
23
1 Star
69
80%of customers recommend this product.
(
295 out of
368)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Posted by: Carlton
from Huntsville, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Used for cleaning porch cushions. Worked very well without getting the pillows soggy. Wish the hose was a little longer. Added a bit of Febreze fabric deodorizer to the solution and that worked great.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: LBSea17
from Long Beach, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have pets so it comes in handy with the messes and I have use it on some upholstery. It works really good.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Anthony
from Downey
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is really good I love it I'm gonna tell my family nd friends
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Mari
from Paramount,Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works great. I love it and recommend it. Its the perfect product to remove stains specially if you have a toddler
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2
No I would not buy this product again
on April 25, 2023
Posted by: JC Dog Owner
from Michigan
I have used the product for your typical cleaning of spills, pet messes and the like. The hose split open in two places within 3 months of owning it. You do not offer the option for a replacement hose and when I tried to use your "chat with an expert" it would send me into a loop with a pop up to pick a generic topic. It cleans well, but again, unless you made it to replace the hose, it is junk.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 30, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Leaks like crazy, poor instructions, poor support
on April 24, 2023
Posted by: DRH
from Iowa
The instructions that come with this are very poor. They lack details and clarity. On my first use, the water leaked out as soon as the tank was in place and made the proper snapping sound. The troubleshooting section of the instructions offers no advice; it just says to re-read the slim instructions that don't cover this. I go online, but it sends you to the basics. I try the chat, but it doesn't work. I try the phone number and it says to try online. ARRRRGGGGHHHH
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 28, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Disappointed
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unfortunately upon the first use, machine leaked all over the place. I'm trying to return however, not an easy return process.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 28, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: bugsmasher317
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] We absolutely love this little carpet cleaner. We have used it around the house and in our cars. Just an excellent product that gets stains out the first time.
I would recommend this to a friend!
Written by a customer while visiting Hoover