Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(650 Reviews)
Rating breakdown 650 reviews
5 Stars
461
4 Stars
80
3 Stars
26
2 Stars
21
1 Star
62
81%of customers recommend this product.
(
290 out of
356)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Posted by: Becky
from Natalia Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] With two dogs who have couch privileges I really them deep cleaned. This unit did an excellent job. The couch looked new afterwards. So glad I bought it. The customer service was exceptional as well.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Brandon
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this specifically for a few stains that my 2 year old created. I have use on a rug, carpet and some furniture. So far it has worked very well.
Written by a customer while visiting Hoover
Posted by: Melissa
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very effective cleaner, the only down side is that the spray does not distribute evenly
Written by a customer while visiting Hoover
Posted by: Nick
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] The suction lower is inadequate and the spray dribbles out. I'm better off using my shop vac
Response from HooverBy hooverpwr, hooverpwr, January 17, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your Clean Slate. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
3
It's no where near the professional cleaner
on December 21, 2022
Posted by: Masha
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's just ok. You have to find the right angle for the attachment to suck out the moisture and the spray works as if it's clogged on a very first use. It mostly drips then sprays the solution. The cleaning of the hose is designed well, but the part that attaches to the hose to do the hose cleaning, doesn't even go in fully. Overall, it does what it is supposed to do, but not as well. This is definitely for small messes and for larger more involved cleaning, you probably want to rent out a commercial unit.
Response from HooverBy hooverpwr, hooverpwr, December 24, 2022
Thank you for taking the time to share your feedback regarding your CleanSlate Plus Carpet & Upholstery cleaner. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: rocky
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] All solution was spilled out of containers. What was reported to carrier.
Response from HooverBy hooverpwr, hooverpwr, December 8, 2022
Thank you for taking the time to share your feedback regarding your CleanSlate Plus Carpet Cleaner. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Manny
from Lake Elsinore CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was expecting a much more robust unit. The spray pattern does not give you a nice fan pattern to work with it just kind of drips out of the hose when used ..the suction is also very weak..not a good purchase on my part. Not impressed with this unit at all.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Posted by: Samantha
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] With my second time using this product and it started leaking from the dirty solution tank. The seal from hose to tank is faulty and poorly made.
Response from HooverBy hooverpwr, hooverpwr, December 8, 2022
Thank you for taking the time to share your feedback. We apologize you are having issues with your Hoover CleanSlate Plus. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover