Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
465
4 Stars
81
3 Stars
28
2 Stars
23
1 Star
69
80%of customers recommend this product.
(
295 out of
368)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
2
Wouldn't buy this again.
on January 8, 2024
Posted by: S.J.
from Winter garden Florida
Worked well a couple of times but then the trigger got stuck and doesn't Spring back so it just keeps spraying water. I went to the hardware store and bought new gaskets for it but it didn't seem to help much. I also tried WD40 that didn't help either.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, January 13, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Spot Cleaner . We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5
Love this product
on January 1, 2024
Posted by: Cat
from Chicago,ILLinois
I use this all the time and love it. My puppy went potty on the carpet and it came right up no smell at all. I spilled chocolate milk...stain came up right away. You can't even tell it was there at all. Love, love, love this machine!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2
Worked fine the first time, then the water dispenser died
on December 19, 2023
Posted by: Nick
from Phila
Used it to clean a very dirty couch made from cotton upholstery, and it did a very nice job. the 2nd time I tried to use it, the water dispenser didn't work. It made sounds, but no water. Very frustrating
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 22, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5
This product is must have!!!
on December 17, 2023
Posted by: Robin
from Alabama
My Hoover spotless messed up after 1.5 years. Hoover customer support was AMAZING & so easy to work with!! They replaced mine so quickly with the clean slate and I LOVE this machine!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
Broke after one use- don't buy it.
on December 17, 2023
Posted by: Unhappy Customer
from Undisclosed
Device stopped spraying water after one use. Did multiple checks on common issues, and none solved the problem. Don't waste your money.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 22, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Kim
from New Bern, North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our mini carpet cleaner! It's so easy to use and does a bang up job! Our cat has hyperthyroidism and he vomits... His meds are finally getting that under control though. Clean up with this machine was so much easier than getting our big carpet cleaner out. And, it did a great job on my recliner!!! Love it!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
mehhh
on December 4, 2023
Posted by: James orange
from New York
It was a handheld carpet cleaner. Nothing crazy, and did the job. My main complaint is the reservoir cap broke(sold out must be common), no replacement brushes(but it's removable?), hose broke and totaled it
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 12, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: BigRick
from Los osos
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great little spot vacuum. Used it to clean up after my aging dog and it worked great.
I would recommend this to a friend!
Written by a customer while visiting Hoover