Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(661 Reviews)
Rating breakdown 661 reviews
5 Stars
463
4 Stars
81
3 Stars
27
2 Stars
22
1 Star
68
80%of customers recommend this product.
(
293 out of
366)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Posted by: Kim
from New Bern, North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our mini carpet cleaner! It's so easy to use and does a bang up job! Our cat has hyperthyroidism and he vomits... His meds are finally getting that under control though. Clean up with this machine was so much easier than getting our big carpet cleaner out. And, it did a great job on my recliner!!! Love it!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
mehhh
on December 4, 2023
Posted by: James orange
from New York
It was a handheld carpet cleaner. Nothing crazy, and did the job. My main complaint is the reservoir cap broke(sold out must be common), no replacement brushes(but it's removable?), hose broke and totaled it
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 12, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: BigRick
from Los osos
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great little spot vacuum. Used it to clean up after my aging dog and it worked great.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Buns
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] This did okay on house carpet but the nozzle was so large that it was hard to conform to a car seat.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, November 29, 2023
Thank you for taking the time to share your feedback regarding your CleanSlate Pet. We are sorry to hear that you are not completely satisfied with your purchase. If you require additional customer service, please do not hesitate to contact us at Hoovercustomersupport@ttifloorcare.com so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Tea
Written by a customer while visiting Hoover
Posted by: DLo
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] From all the previous spot cleaners I have used, this is the one that delivers what it advertises! Simple spot cleaner that gets the job done and actually removes stains in an instant. Thank you!! 5/5
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Textuckian
from Fort Worth TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I find the machine EXTREMELY complicated to use - from set up to using to cleaning. It didn't clean the stain I purchased it for. Very unhappy with purchase.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, November 29, 2023
Thank you for taking the time to share your feedback regarding your CleanSlate Pet . We are sorry to hear that you are not completely satisfied with your purchase. If you require additional customer service, please do not hesitate to contact us at Hoovercustomersupport@ttifloorcare.com so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: K
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] We put this machine to work as soon we received it. It is an essential cleaning tool for a household with "life" trafficking through it. We are satisfied with its size, cleaning power, and drying power.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Raul
from Cheyenne,Wyoming
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently bought tha Hoover shampoo carpet machine..when you turn on tha solution to be sprayed it stays on without turning OFF! Another thing is the solution tank is way too small..Running outta solution quick! No heat to hear your water up I didn't care much about that too..Ya it's getting returned for my money refunded
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, November 29, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover