Customer reviews from Hoover
Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Average customer rating
4.3
(661 Reviews)
Rating breakdown 661 reviews
5 Stars
463
4 Stars
81
3 Stars
27
2 Stars
22
1 Star
68
80%of customers recommend this product.
(
293 out of
366)
Customer Reviews for Hoover - CleanSlate Pet Carpet & Upholstery Spot Cleaner - Gray
Customer Rating
2
Works but leakes everywhere
on March 9, 2024
Posted by: 3 dogs & a kid
from Washington
First time using it. It leaked the dirty water all over my floor from what looked like the hose connection into the dirty water tank. Made a huge mess.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, March 15, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: johnski
from Charlestown, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this for my old cats who have caused many rug problems with vomit and pee, but this has really worked well, much better than I expected, and now I don't have to rent an industrial cleaner to do the work. This does a great job of taking care of all kind of spills and cat issues! Thanks!! Well worth the money.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Carrie D
from Riverside, RI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I used this in my couch and it worked so well. Made it like new again! Can't wait to use it in other areas of the couch. Haven't tried it on the carpet yet. Having kids and a dog this is a must have in any house.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: clean machine
from Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well had a major stain in my vehicle which this machine handled quite well. Additionally I have some furniture in need of cleaning that I'm sure will tackle with ease.
Written by a customer while visiting Hoover
Posted by: Jackson
from coventry, ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a ivory shag rug that sits in a heavily traveled pathway. It gets really matted and dirty. Plus I have a cat who likes to shed all over the place. This little machine tackles those messes and the rug looks great. It is easy to use and does a great job
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
Ugh it was great until it wasnt
on January 26, 2024
Posted by: Sam
from Wisconsin
Literally the first time I used this, it broke. Right in the middle of cleaning my couch the vacuum functionality just cut out. The fan would still run when it was turned on but the suction was totally gone so I had a half wet couch. It's so disappointing. Products just are so low quality now.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, February 1, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Carpet & Upholstery Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: HippyChick
from Allegan, Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Toddler messes. This has been so nice and better than the ones we have bought in the past.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2
nothing but problems since i bought
on January 22, 2024
Posted by: angel
from san diego, ca
right away the hosed ripped on me, since i didnt have the money to fix or buy a new unit i had to use silicon tape and it worked until the next problem happened....now when i press the power button it wont stay on. im over it this was the worst investment i made no joke.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, January 25, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate Pet Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover