Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Posted by: Ligia
Expertise:Intermediate
Verified Purchase:Yes
Estoy muy contenta con mi nuevo Galaxy A35, funciona muy bien.
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Kermit
from New Jersey
Expertise:Expert
Verified Purchase:Yes
This is my 3rd A series phone - can't beat the price performance balance, great feature set, reliability and GREAT battery life. If you're not obsessed with having the the very latest greatest gadget - but more pragmatic in your approach to tech and spending - these phones are a perfect fit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 17, 2025
Hi Kermit,
Thank you for sharing your positive experience with the Galaxy A35 5G! We are thrilled to hear how much you appreciate the balance between price and performance, as well as the device's feature set, reliability, and excellent battery life. It's wonderful to know that this device meets your expectations and complements your approach to technology. We appreciate your continued trust in the Galaxy A series and value your thoughtful feedback. Thank you for being an important part of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your positive experience with the Galaxy A35 5G! We are thrilled to hear how much you appreciate the balance between price and performance, as well as the device's feature set, reliability, and excellent battery life. It's wonderful to know that this device meets your expectations and complements your approach to technology. We appreciate your continued trust in the Galaxy A series and value your thoughtful feedback. Thank you for being an important part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Regina
from Ridgecrest, California
Expertise:Beginner
Verified Purchase:Yes
Im happy with my new phone. I've always perfered samsung galaxy phones. My old phone only had 64 gb so this one has 128.i work doordash and like to play a few games and my old phone ran out of data and slow to download anything. This one is fast and only took half of data when I transferred my old stuff to new phone. I'm happy customer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2025
Hi Regina,
We are so excited about your enthusiasm for the Galaxy A35 5G! We share your joy when our customers find a device that meets all their needs and allows them to have fun with it. We're thrilled that your upgrade is working out so well for you. We hope you continue to enjoy your phone and discover new features that make it even more fascinating! Thank you for choosing Samsung!
-Ty
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We are so excited about your enthusiasm for the Galaxy A35 5G! We share your joy when our customers find a device that meets all their needs and allows them to have fun with it. We're thrilled that your upgrade is working out so well for you. We hope you continue to enjoy your phone and discover new features that make it even more fascinating! Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Cdub
from Clemmons, NC
Expertise:Expert
Verified Purchase:Yes
Easy proceds to purchase phone and send back trade in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2025
Hi Cdub,
We’re so happy to hear this! Your kind words about your Galaxy A35 makes our day. We are so happy you are enjoying your device and the process of getting the trade in to us was easy as well. Thank you for taking the time to share your thoughts. We thank you for choosing Samsung!
-Ty
Samsung Support
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We’re so happy to hear this! Your kind words about your Galaxy A35 makes our day. We are so happy you are enjoying your device and the process of getting the trade in to us was easy as well. Thank you for taking the time to share your thoughts. We thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Debbie D
from Hollywood, FL
Expertise:Intermediate
Verified Purchase:Yes
I haven't had a chance to check out all the features but it's definitely a step up from my A50, which I used for 5 years. The look, cameras, internal storage, all an improvement. Price wasn't over top, either. I got the lilac. It has an iridescent look.
Almost every phone I've had (still have), has been a Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 23, 2025
Hi Debbie,
Your support means everything to us! We are thrilled to receive such positive feedback about the Galaxy A35 5G. We take great pride in our A35 device, which was designed with the wonderful features you have come to expect from us. The beautiful display makes viewing a pleasure, while the camera allows you to capture your most cherished moments. Additionally, the battery life has been significantly improved. Thank you for your kind words. We look forward to continuing to serve you and appreciate your being a part of the Samsung community!
-Ty
Samsung Support
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Your support means everything to us! We are thrilled to receive such positive feedback about the Galaxy A35 5G. We take great pride in our A35 device, which was designed with the wonderful features you have come to expect from us. The beautiful display makes viewing a pleasure, while the camera allows you to capture your most cherished moments. Additionally, the battery life has been significantly improved. Thank you for your kind words. We look forward to continuing to serve you and appreciate your being a part of the Samsung community!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Illya
Expertise:Expert
Verified Purchase:Yes
128 gb in 2024 is a joke. 256 gb is absolute minimum. But micro sd card solves the problem.
Battery won't last 10 hours. Fast charging isn't fast.
Stereo sound is surprisingly good.
Plastic frame is fragile. Won't stand dropping. Get a good bumper case asap.
User interface is good.
Samsung transfer wasn't easy, but I made it work.
Battery won't last 10 hours. Fast charging isn't fast.
Stereo sound is surprisingly good.
Plastic frame is fragile. Won't stand dropping. Get a good bumper case asap.
User interface is good.
Samsung transfer wasn't easy, but I made it work.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, January 27, 2025
Hi Illya,
Thank you for sharing your feedback on your Galaxy A35 5G phone. We hope you're enjoying the device and exploring all its great new features. The A35 5G is equipped with a 5000 mAh battery, designed for long-lasting performance. If you're experiencing battery drain after a short time, optimizing your battery settings may help. We’ve included a link to an article that details how to enhance your battery life below.
We appreciate your efforts to keep your phone secure. When transferring information from your previous device, did you utilize Samsung Smart Switch? This tool can make the transfer process seamless. More information about Samsung Smart Switch and setup instructions can be found in the linked article below.
We are always here to help. If you have any other questions or suggestions, please feel free to reach out to our dedicated Samsung Support Team. We look forward to continuing to serve you. Thank you for choosing Samsung!
-Ty
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/owners/app/smart-switch
Samsung Support
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Facebook
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Thank you for sharing your feedback on your Galaxy A35 5G phone. We hope you're enjoying the device and exploring all its great new features. The A35 5G is equipped with a 5000 mAh battery, designed for long-lasting performance. If you're experiencing battery drain after a short time, optimizing your battery settings may help. We’ve included a link to an article that details how to enhance your battery life below.
We appreciate your efforts to keep your phone secure. When transferring information from your previous device, did you utilize Samsung Smart Switch? This tool can make the transfer process seamless. More information about Samsung Smart Switch and setup instructions can be found in the linked article below.
We are always here to help. If you have any other questions or suggestions, please feel free to reach out to our dedicated Samsung Support Team. We look forward to continuing to serve you. Thank you for choosing Samsung!
-Ty
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/owners/app/smart-switch
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Mary
from California
Verified Purchase:Yes
I am a senior. This phone does everything i need it to do. My daughter helped me set it up complete w/ bio.etrics so a lot of what i use is very easy. Thank you Samsung.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, January 27, 2025
Hi Mary,
We are so thrilled to discover you are enjoying your Galaxy A35 5G device and it has all the things you love in a cellphone. It was our goal to bring our customers a phone with all the cool smartphone features while still being easy to use and being able to get the most out of our device. We thank you for sharing your wonderful experience and we are happy you have decided to choose Samsung!
-Ty
Samsung Support
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We are so thrilled to discover you are enjoying your Galaxy A35 5G device and it has all the things you love in a cellphone. It was our goal to bring our customers a phone with all the cool smartphone features while still being easy to use and being able to get the most out of our device. We thank you for sharing your wonderful experience and we are happy you have decided to choose Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: MeyB
from Dublin, CA
Expertise:Intermediate
Verified Purchase:Yes
Phone works great outside of the camera issues. When trying to use the video function, phone will restart on its own.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R, January 27, 2025
Hi MeyB,
We are thrilled to hear that you are enjoying your Galaxy A35 5G and finding it easy to use. However, if your phone is restarting when you open the camera application, there could be several reasons for this to be happening.
One important aspect to check is your battery health. Optimizing your battery can significantly improve your phone's performance.
Additionally, consider resetting or updating your camera application, as this can help as a resolution. For more detailed troubleshooting steps, please refer to the article linked below.
We are here to assist you, so if you have any questions or need further support, feel free to reach out to a member of our Samsung Support Team. We would be more than happy to help you.
Thank you for contacting us, and thank you for choosing Samsung!
-Ty
Issues with Camera app on Samsung phone or tablet
Samsung Support
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Facebook
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We are thrilled to hear that you are enjoying your Galaxy A35 5G and finding it easy to use. However, if your phone is restarting when you open the camera application, there could be several reasons for this to be happening.
One important aspect to check is your battery health. Optimizing your battery can significantly improve your phone's performance.
Additionally, consider resetting or updating your camera application, as this can help as a resolution. For more detailed troubleshooting steps, please refer to the article linked below.
We are here to assist you, so if you have any questions or need further support, feel free to reach out to a member of our Samsung Support Team. We would be more than happy to help you.
Thank you for contacting us, and thank you for choosing Samsung!
-Ty
Issues with Camera app on Samsung phone or tablet
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US