Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Posted by: Moon
from Colorado
Expertise:Beginner
Verified Purchase:Yes
Quality phone. Samsung reliability. First phone for my student.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I needed!
on October 12, 2024
Posted by: galaxyfan
[This review was collected as part of a promotion.] This device has everything I need.
Perfetc streaming performance. The camera makes very detailed picture even in macro (I need it for my job).
Galaxy AI makes my life so easy...
Perfetc streaming performance. The camera makes very detailed picture even in macro (I need it for my job).
Galaxy AI makes my life so easy...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Below average performance,persistent heating issue
on October 13, 2024
Posted by: T saha
from Mountain View, CA
Expertise:Expert
Verified Purchase:Yes
Heating issue while on call for more than 15-20 minutes.
Battery drains very quickly without minimal usage.
Battery drains very quickly without minimal usage.
Response from Samsung USBy Social Commerce, October 14, 2024
Aloha T,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A35. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. Also check out, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" if you're experiencing less than expected battery life to learn how you can maximize the life of your Galaxy battery. Feel free to contact Samsung Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A35. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. Also check out, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" if you're experiencing less than expected battery life to learn how you can maximize the life of your Galaxy battery. Feel free to contact Samsung Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: PB12
Expertise:Intermediate
Verified Purchase:Yes
Does everything I need, good screen, can even view it outdoors!!! Havent noticed any lag, but I'm not a gamer.
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product was the perfect Upgrade
on October 14, 2024
Posted by: vdcapitan
[This review was collected as part of a promotion.] As a good Samsung customer who likes samsung products I decided this was the perfect upgrade for my kids, coming from an A32 5G the new A35 was just the perfect upgrade for them, with improvements overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 14, 2024
Posted by: Kamenzly
[This review was collected as part of a promotion.] Great phone. Takes much better pictures then my older Samsung phone. Galaxy AI does a great job with pictures and searches
Value
5
Written by a customer while visiting Samsung US
Posted by: Roger T
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
I love the phone however it is just a bit heavier than my last phone. The phone has great features and is a great value.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really impres
on October 15, 2024
Posted by: Lalo1224
[This review was collected as part of a promotion.] The Samsung Galaxy A35 is a phone that has impressed me. The 6.5-inch Super AMOLED display is amazing with super vivid colors and good viewing angles. The 48MP main camera makes my photos look sharp and detailed. Plus, the 5000mAh battery lasts me all day which is great. And the Samsung AI feature improves my photos and optimizes the phone's performance. I would definitely recommend it.
Value
5
Written by a customer while visiting Samsung US