Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
2
Not what you want
on July 29, 2024
Posted by: Manterrian
[This review was collected as part of a promotion.] Over priced. Literally a feels like a high end cheap phone. Screen performs terribly in the sunlight and over heats when making phone calls. I've only had my phone for a month and a half and it's already laggy and glitchy. Would be better if price better. Great quality for a government assistance phone 🤳🏿.
Value
2
Response from Samsung USBy Social Commerce, July 31, 2024
Howdy Manterrian,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A35. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out, "How to keep your Galaxy phone or tablet from slowing down" when you have the time to learn how to keep your Galaxy A35 at its optimal temperature. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Also take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have the opportunity to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/answer/ANS00078985/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A35. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out, "How to keep your Galaxy phone or tablet from slowing down" when you have the time to learn how to keep your Galaxy A35 at its optimal temperature. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Also take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have the opportunity to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 29, 2024
Posted by: Lovetoplaygames
[This review was collected as part of a promotion.] I love this device use everything
I love the qualities of the device my favorite company
I love the qualities of the device my favorite company
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on July 29, 2024
Posted by: CameraGuy
[This review was collected as part of a promotion.] This phone is incredible and durable and has lots of features to love like galaxy ai and home screen optimization. The settings and tabs are easy to navigate to really male the device really unique and comfy to each person.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY AI.
on July 29, 2024
Posted by: N3ox1x
[This review was collected as part of a promotion.] My galaxy it's been helping me achieve alot of things it actually has betters features and specs then I expect it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 29, 2024
Posted by: RonPhone
[This review was collected as part of a promotion.] I use my phone for work as a delivery driver, so it is constantly running. It always works great and has no glitches or lag. I won't use anything other than a Galaxy for my day to day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 29, 2024
Posted by: Charlie2brown
[This review was collected as part of a promotion.] Great picture, fast connection, tons of space, minimal wifi lags. Overall a must have product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on July 29, 2024
Posted by: TeachersPet
[This review was collected as part of a promotion.] This phone is everything you want it to be and more. High quality, durable, user friendly, with a good amount of storage and wonderful camera quality! Galaxy phones for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a Solid Phone
on July 29, 2024
Posted by: Gedehwiz
[This review was collected as part of a promotion.] I have been using this phone since May 2024. It meets my phone needs and it's always ready when I am. Being, a basic phone user, I glad I didn't buy high an end phone. I had little bit of an issue with the battery when I first bought but everything is fine. I will recommend it to friends and family.
Value
5
Written by a customer while visiting Samsung US