Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
5
Great device
on August 26, 2024
Posted by: Myssmeow
[This review was collected as part of a promotion.] I had a different brand before that was no longer available when I needed an upgrade. I've enjoyed the compatibility and ease of use. It's been a change but a good one.
The Galaxy AI is a feature I'm still getting used to.
The Galaxy AI is a feature I'm still getting used to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This item is Easy to use
on August 26, 2024
Posted by: Picsonphone
[This review was collected as part of a promotion.] I like the ease of use for making calls and receiving voice-mail. I also like that all my other Samsung devices are linked.
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve
Verified Purchase:Yes
Excellent device, especially for the price point. Feels like a much more expensive phone.
Written by a customer while visiting Samsung US
Posted by: Cferg
from Pine Bluff AR
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the Galaxy A13 to the Galaxy A35 and I'm glad I did. I love the Galaxy A35 picture resolution, fast speed and it also has lots of space. I would recommend this phone as a perfect upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth running and decent pictures
on October 14, 2024
Posted by: Maver1ck
[This review was collected as part of a promotion.] Previous I had the Samsung Galaxy a51 and this phone is so much smoother, runs so much faster, and the picture quality is on point. Not to mention I wasn't really familiar with the Galaxy AI until I got this phone, I've been using it quite a bit now and it's very helpful I absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung A35 review
on November 12, 2024
Posted by: Cp2485a
[This review was collected as part of a promotion.] I have used the A35 about three months now and it's a solid phone. It will do 95% of everything a flagship phone will do. Most people don't need all the bells and whistles that a flagship phone offers. I highly recommend this phone!
Value
4
Written by a customer while visiting Samsung US
Posted by: Calvin
from San Francisco
Expertise:Expert
Verified Purchase:Yes
My A52 is run better than this phone, and after 2 months, gps location signal start have finding problem
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R, December 12, 2024
Good day, Calvin,
Thank you for taking the time to share your experience with your Galaxy A35 5G. The A35 is truly impressive, both in design and functionality. It beautifully combines simplicity with enjoyment. The iconic design features a linear camera layout, an elegant glass back, and a flat side frame, providing a sleek look and feel.
We strive to ensure our phones deliver great connectivity to your network. If you're experiencing delays with your phone’s GPS signal, there are several possible reasons, such as communication failures with satellites. I have a helpful article that I will link for you, which offers many tips and tricks for improving your phone's GPS signal.
Additionally, we encourage you to reach out to one of our dedicated members on the Samsung Support Team at 1-800-SAMSUNG. You can contact us via phone or chat. Our team is always ready to assist you and provide world-class service. We look forward to hearing from you.
Once again, thank you for reaching out, and thank you for being an essential part of Samsung.
Galaxy phone or tablet's GPS signal is lost
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for taking the time to share your experience with your Galaxy A35 5G. The A35 is truly impressive, both in design and functionality. It beautifully combines simplicity with enjoyment. The iconic design features a linear camera layout, an elegant glass back, and a flat side frame, providing a sleek look and feel.
We strive to ensure our phones deliver great connectivity to your network. If you're experiencing delays with your phone’s GPS signal, there are several possible reasons, such as communication failures with satellites. I have a helpful article that I will link for you, which offers many tips and tricks for improving your phone's GPS signal.
Additionally, we encourage you to reach out to one of our dedicated members on the Samsung Support Team at 1-800-SAMSUNG. You can contact us via phone or chat. Our team is always ready to assist you and provide world-class service. We look forward to hearing from you.
Once again, thank you for reaching out, and thank you for being an essential part of Samsung.
Galaxy phone or tablet's GPS signal is lost
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Worst galaxy phone I've ever owned
on February 11, 2025
Posted by: Love2talk
[This review was collected as part of a promotion.] This A35 is the worst galaxy phone I've ever owned..It shuts of in the middle of calls. My worst choice..so many thingsI get I upset talking about
Value
2
Response from Samsung USBy R&R, February 18, 2025
Hey There Love2Talk,
Your feedback means a lot to us and we thank you for talking to us about your Galaxy A35 5G. There is nothing like being on a call and then suddenly, you hear silence, the shocking, “Hello?... Hello!...” Then you are looking to see what could have happened. We have all been there; however, if it is happening more than usual, it may be a good idea to figure out why. The first troubleshooting step is ensuring you have a reasonable charge on your phone. Using an authorized Samsung charger will allow your battery to perform better. Also, closing down applications that are not in use can assist with your phone having more stability. If your device is shutting down completely, ensure your phone case is not obstructing the power button on your device. How you are gripping your device may be interacting with buttons that may cause your device to power down. An article will be linked with more detailed troubleshooting steps to improve your phone’s performance. If you would like further assistance, please feel free to reach out to one of our Samsung Support Team members to help you with some troubleshooting steps as well. We appreciate you for sharing your experience. Thank you for choosing Samsung! -Ty
Samsung phone or tablet unexpectedly powers off
https://www.samsung.com/us/support/troubleshoot/TSG10001531/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your feedback means a lot to us and we thank you for talking to us about your Galaxy A35 5G. There is nothing like being on a call and then suddenly, you hear silence, the shocking, “Hello?... Hello!...” Then you are looking to see what could have happened. We have all been there; however, if it is happening more than usual, it may be a good idea to figure out why. The first troubleshooting step is ensuring you have a reasonable charge on your phone. Using an authorized Samsung charger will allow your battery to perform better. Also, closing down applications that are not in use can assist with your phone having more stability. If your device is shutting down completely, ensure your phone case is not obstructing the power button on your device. How you are gripping your device may be interacting with buttons that may cause your device to power down. An article will be linked with more detailed troubleshooting steps to improve your phone’s performance. If you would like further assistance, please feel free to reach out to one of our Samsung Support Team members to help you with some troubleshooting steps as well. We appreciate you for sharing your experience. Thank you for choosing Samsung! -Ty
Samsung phone or tablet unexpectedly powers off
https://www.samsung.com/us/support/troubleshoot/TSG10001531/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US