Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Posted by: Anonymous
from California
Verified Purchase:Yes
Camera picture quality is not good like samsung A71 also performance is slower than A71. Upgraded thinking new one will be better and faster but Samsung lowers the quality.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, September 23, 2024
Hi Ali,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A35. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy A35, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A35. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy A35, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
4
A35 5g experience
on February 12, 2025
Posted by: Strada
[This review was collected as part of a promotion.] The phone is pretty good and the camera is decent for a A series plus gaming on this phone is really good and I like it expect for the battery even though it's decent it can run out quickly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This phone isn't the most user friendly
on February 23, 2025
Posted by: Inschick
[This review was collected as part of a promotion.] Accidentally uploads, purchases, searches. And small drops cause extreme damage.
Value
3
Response from Samsung USBy R&R, February 26, 2025
Hello Inschick,
Thank you for reaching out and sharing your experience with your Galaxy A35 5G. The one thing we want for our devices to be, and that is user friendly. If you are noticing unusual behavior from your device there may be a good chance that your device may be due for an update. In typical fashion your devices should only upload, make purchases or pull of the information you ask for it. A factory reset may be necessary to remedy what you are experiencing. Also, a suggestion, on your browser, it may be a good idea to enable Ad blocker. Information on how you can complete these methods will be linked down below. However, we are here if you would like to speak with someone on how to get your phone to perform the way you would like for it to. Please reach out to our Samsung Support Team to further assist if necessary. We thank you for sharing your feedback. We’re here to help—thank you for choosing Samsung! -Ty
Clean the browser history on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00086162/
Perform a factory reset on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002030/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A35 5G. The one thing we want for our devices to be, and that is user friendly. If you are noticing unusual behavior from your device there may be a good chance that your device may be due for an update. In typical fashion your devices should only upload, make purchases or pull of the information you ask for it. A factory reset may be necessary to remedy what you are experiencing. Also, a suggestion, on your browser, it may be a good idea to enable Ad blocker. Information on how you can complete these methods will be linked down below. However, we are here if you would like to speak with someone on how to get your phone to perform the way you would like for it to. Please reach out to our Samsung Support Team to further assist if necessary. We thank you for sharing your feedback. We’re here to help—thank you for choosing Samsung! -Ty
Clean the browser history on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00086162/
Perform a factory reset on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002030/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A great device, but with lost potential...
on March 6, 2025
Posted by: Moo666
[This review was collected as part of a promotion.] The Samsung A35 does a lot of things nearly perfectly. It can text, call, voicemail, use social media, and it even has a good browser! But the reason I gave the phone 4 instead of 5 stars is because it has a lot of missed potential. And it all has to do with the chip it comes with. The Samsung A35 comes with an Exynos 1380 chip, which can barely be considered decent, especially when gaming. Lagspikes and crashes are common when gaming with this chip, so I feel like the chip could've been at least a little better. But other than that, I like this phone a lot, and I would love to see Samsung's plans for the foreseeable future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great price for an amazing phone
on March 10, 2025
Posted by: Groover89
[This review was collected as part of a promotion.] This phone is amazing, great features for a very affordable price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY A35
on April 6, 2025
Posted by: J2tmon33
[This review was collected as part of a promotion.] This is by far the best phone I've ever owned. Not only the tech....the customization options along with being a well built durable phone it's been awesome
Value
5
Response from Samsung USBy R&R, April 11, 2025
Thanks for sharing J2tmon33,
We’re thrilled to hear the Galaxy A35 is hitting all the right marks for you. From it’s sleek durability to the customizable features that makes it truly yours. While the phone being durable is a plus, be sure to get the most out of all the features include with your phone as well. Samsung Health is a comprehensive wellness app that provides a range of features to help you maintain your health and fitness. It includes tools for monitoring daily activities, tracking workouts and nutrition, monitoring sleep, and managing stress levels. Find out more about all the features on your phone by taking a look at the article linked below titled, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thank you for sharing your wonderful feedback. We thank you for making Samsung your go to choice.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re thrilled to hear the Galaxy A35 is hitting all the right marks for you. From it’s sleek durability to the customizable features that makes it truly yours. While the phone being durable is a plus, be sure to get the most out of all the features include with your phone as well. Samsung Health is a comprehensive wellness app that provides a range of features to help you maintain your health and fitness. It includes tools for monitoring daily activities, tracking workouts and nutrition, monitoring sleep, and managing stress levels. Find out more about all the features on your phone by taking a look at the article linked below titled, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thank you for sharing your wonderful feedback. We thank you for making Samsung your go to choice.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anna
Verified Purchase:Yes
Product was as described, not too heavy not too light. Features were good. Does not come with a charging adapter just pointing that out for anyone buying so they order ahead. Overall good product.
I would recommend this to a friend!
Features
5
Response from Samsung USBy R&R, April 28, 2025
Ahoy Anna,
Thank you for sharing how it’s been going with your Galaxy S24 FE A/R Screen Protector. We see you have decided to elevate your viewing experience on your Galaxy S24 FE by adding the anti-reflecting screen protector, which is always a great choice. The installation can be tricky, and you must allow the screen protector to adhere to your phone, which may take a couple of days. Once it’s fully engaged, you will have seamless protection that’s practically invisible. Thank you for taking the time to share your story with us. Your support means a lot to us at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how it’s been going with your Galaxy S24 FE A/R Screen Protector. We see you have decided to elevate your viewing experience on your Galaxy S24 FE by adding the anti-reflecting screen protector, which is always a great choice. The installation can be tricky, and you must allow the screen protector to adhere to your phone, which may take a couple of days. Once it’s fully engaged, you will have seamless protection that’s practically invisible. Thank you for taking the time to share your story with us. Your support means a lot to us at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Its a very good device, its a recommended one
on July 4, 2025
Posted by: Asaddd
[This review was collected as part of a promotion.] I like to use google gemmini, its make help to call when i driving its realy used full
Value
4
Written by a customer while visiting Samsung US