Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Posted by: Ajko
from CA
Expertise:Intermediate
Verified Purchase:Yes
No charger in the box!. My old Samsung charger wires are frayed. My non-specific charger gets really hot when plugged into this A35. Samsung should have specified that in the specs.
No, I would not recommend this to a friend.
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, September 11, 2024
Greetings Ajko,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A35. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As noted in, "What's In The Box," your Galaxy A35 box includes: 1. Galaxy A35 5G, 2. Data Cable, 3. Ejection Pin. Wall chargers are sold separately. Use only Samsung-approved chargers and cables. To avoid injury or damage to your device, do not use incompatible, worn or damaged batteries, chargers or cables. Using other charging devices and batteries may not be covered under warranty and may cause damage. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. If you would like any further assistance after reviewing the resources that have been shared, let us know by contacting Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A35. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As noted in, "What's In The Box," your Galaxy A35 box includes: 1. Galaxy A35 5G, 2. Data Cable, 3. Ejection Pin. Wall chargers are sold separately. Use only Samsung-approved chargers and cables. To avoid injury or damage to your device, do not use incompatible, worn or damaged batteries, chargers or cables. Using other charging devices and batteries may not be covered under warranty and may cause damage. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. If you would like any further assistance after reviewing the resources that have been shared, let us know by contacting Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
1
No great features
on May 5, 2024
Posted by: AFRUSA
Expertise:Intermediate
This phone sucks. It is too heavy, large and clunky.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
2
Response from Samsung USBy Social Commerce, May 7, 2024
Hello AFRUSA, we appreciate your feedback on your Samsung Galaxy A35. We understand how important your device is to you and we would be happy to help maximize your experience in any way we can. We do our best to provide the full specs of our devices online to help better understand how your device will function. We have provided a link to your full device manual to help with the settings and features of your device. We have also included a link to the Samsung Support Team if you have any questions regarding your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This galaxy a 35 is good but I want a s series
on April 29, 2024
Posted by: Buckethead
[This review was collected as part of a promotion.] I use my galaxy for every thing and every day. I love it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice features
on May 7, 2024
Posted by: Ema1
from Antigo, WI
Expertise:Beginner
I haven't bought one yet but I'm looking forward to.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
That Will grait for me
on June 12, 2024
Posted by: Ormaro
Muy phon have full memory I need replace AND Will thank you if you del that yo my
Value
5
Written by a customer while visiting Samsung US
Posted by: Brocklei
Verified Purchase:Yes
An improvement over the A32....Better Camera...Storage...esim support...Overall a good secondary(backup) phone.
Features
4
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Transfer App Mishap
from California
Expertise:Intermediate
Verified Purchase:Yes
After the transfer, from the old phone to new phone I discovered that my wife had not checked her transfers. Totally end there were fifty two ninety photos that did not transfer. She wiped her old phone clean before I made the discovery. Everything else looked ok. I just wish there was a way to go back and get the rest of those photos.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
3
Response from Samsung USBy Social Commerce, June 10, 2024
Hello there, we appreciate you sharing your thoughts with us about your Samsung Galaxy A35. We are happy to hear you are overall pleased with the features and functionality of this device. We have provided a link to the Samsung Support Team. These experts can work with you directly to see what, if any, options are available for the photos you have lost. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Posted by: CAMMOOSEGMA
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
This phone has great clarity, useful apps, adequate memory for my needs and a great camera! Lost a star for NO WIRELESS CHARGING. Why????I heavily relied on wireless charging for my last phone (the S9) and now those chargers are useless.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US