Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Average customer rating
4.6
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
1,111
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Navy
Customer Rating
4
Dependable just love Samsung for its quality
on August 4, 2025
Posted by: Cooper4life
[This review was collected as part of a promotion.] I've been a customer of Samsung for 11 years from my phone to my television quality quality quality being a disabled veteran on disability having reliable things helps ease my daily life as a cancer survivor
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I wouldn't want to own anything other thansamsung
on August 4, 2025
Posted by: SamsungCory
[This review was collected as part of a promotion.] I love my Samsung and it's super intelligent Galaxy AI that helps me get through my busy day reliably and safely.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is amazing
on August 4, 2025
Posted by: Speedy
[This review was collected as part of a promotion.] Taking pictures of my 3 daughters, sunsets. Mountains. Sports. Streaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone and it's features
on August 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the features on the phone and I've used the galaxy AI a couple of times and I use my phone to play games and puzzles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great upgrade from the Galaxy
on August 4, 2025
Posted by: Dinos1
[This review was collected as part of a promotion.] Galaxy A35 5g is a great upgrade for me great features more storage space the picture are great compared to last Galaxy I had. More ringtone and notifications sounds which is awesome. There's no blur on screen. Battery life could be a little better other than that it's great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung phone
on August 4, 2025
Posted by: Barbershawn
[This review was collected as part of a promotion.] Battery does not last long. If you use phone for a little while, maybe 10 minutes, it get hot! My second phone from Samsung to do this!!!
Value
3
Response from Samsung USBy R&R, August 11, 2025
Good day Barbershawn,
Thank you so much for reaching out and sharing how things are going with your Galaxy A35 5G. If you notice that your device’s battery isn't lasting as long as it used to, it could be due to your charger or your battery's usage. Please ensure you're using an authentic Samsung charger with your device for optimal performance. Also, check if your device’s battery is optimized for your usage; helpful advice on battery management can be found in the link below. Regarding your phone warming up after a short period of use, this usually indicates it's time to update your software. You’ll find more details on software updates and maintaining your device at a normal temperature in the links provided. If you try the troubleshooting steps and still experience the same behavior, don't hesitate to contact our Samsung Support Team for additional assistance. We truly appreciate your feedback and are grateful to have you as part of the Samsung community.
Galaxy phone or tablet is not staying on or holding a charge
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for reaching out and sharing how things are going with your Galaxy A35 5G. If you notice that your device’s battery isn't lasting as long as it used to, it could be due to your charger or your battery's usage. Please ensure you're using an authentic Samsung charger with your device for optimal performance. Also, check if your device’s battery is optimized for your usage; helpful advice on battery management can be found in the link below. Regarding your phone warming up after a short period of use, this usually indicates it's time to update your software. You’ll find more details on software updates and maintaining your device at a normal temperature in the links provided. If you try the troubleshooting steps and still experience the same behavior, don't hesitate to contact our Samsung Support Team for additional assistance. We truly appreciate your feedback and are grateful to have you as part of the Samsung community.
Galaxy phone or tablet is not staying on or holding a charge
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is smooth and great with many things!
on August 4, 2025
Posted by: Joaquin
[This review was collected as part of a promotion.] My Samsung device is very fast and excels at taking pictures. The battery life allows me to use my phone for about 10 hours before it dies, which I consider quite impressive. While it may not seem like much to some, it's a lot for me. Overall, this device is wonderful, and I believe Samsung is the best!is the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy provides great features!
on August 4, 2025
Posted by: Happytobe
[This review was collected as part of a promotion.] I use AI Daily to make things move along more easily. I use my Galaxy for e mails, games, videos and streaming television. I can't imagine my day without my phone.i have several email addresses and can check them all on one screen. It is very easy to set up and maintain all the different things that I want to accomplish.
Value
5
Written by a customer while visiting Samsung US